Industry

Mobile payment cloud provider powers some of North America’s largest banks

We live in an idea economy. The ability to take an idea and deliver it to market and drive value faster than the competition is key to success across industries. But in financial services, many organizations have legacy infrastructure, which often means that when they implement a new technology or user experience, by the time […]

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Is 2017 the year of digital business reinvention in financial services?

Against a backdrop of emerging technologies, shifting customer expectations, regulatory changes and evolving business models, Forrester Research lays out the future of financial services in a provocative report entitled “Predictions 2017: Pioneering Financial Providers Will Partner With Fintech To Build Ecosystems.” It makes the claim that breakaway leaders will focus on digital products delivered as […]

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Australian digital-only bank improves the customer home loan experience

In the world of digital banking, bigger isn’t always necessarily better. Australian digital-only bank UBank is aiming to disrupt the banking industry to deliver a simpler, better, smarter customer experience. Founded in 2008, UBank has been consistently pushing the boundaries of traditional banking, including introducing the first online home loan application in Australia. Today, the […]

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IBM leadership in cloud: Building on a legacy of excellence

The market for cognitive insights delivered via cloud to specific industries is estimated to grow to roughly $2 trillion by 2025. Given this huge opportunity, I’m not surprised that some IBM competitors are realigning their sales forces to target industry verticals. While there are several reasons why companies choose IBM over our competitors, we believe […]

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IBM Cloud as-a-service revenue up by 32 percent

In its second-quarter earnings released Tuesday, IBM posted yet another strong quarter for cloud, with 15 percent growth year over year and a total of $3.9 billion in revenue in the quarter ($15.1 billion over the past 12 months). Particularly strong was IBM as-a-service offerings, which saw a 32 percent year-over-year boost and an annual […]

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5 ways cloud services can help you meet your marketing goals

CMOs are under increased pressure to show tangible return for their marketing spend while delivering on an expanded customer agenda. That means providing a consistent, high-quality experience across an ever-more layered omnichannel environment. As anyone wearing a marketing hat can testify, that takes some juggling. To keep those balls moving, marketing leaders need efficient processes […]

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Cloud Foundry, open source major factors in American Airlines moving public apps to IBM Cloud

American Airlines has announced a multi-year deal to move its website, mobile app and airport kiosks to IBM Cloud. A big part of why American chose IBM for its consumer-facing applications—the two companies solidified a cloud agreement last year—was how friendly IBM Cloud is to open source technologies and the ability to build on Cloud […]

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Do cloud managed services make financial sense for your business?

With cloud-enabled applications and infrastructures, the approach that most businesses use to make financial investments in IT is undergoing a dramatic change. Gone are the days when IT budgets were closely held by CIOs. Today, leaders from other departments exert influence over IT decision making. Now more than ever, companies are demanding a clear understanding […]

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3 ways to deliver better customer service with cloud

With IT budgets shrinking and customer expectations rising in a congested market, IT departments are under increasing pressure to maintain and improve customer service. How can this be achieved when 60 to 70 percent of IT budgets are already consumed keeping existing systems running? It’s time to optimize how IT budgets are spent and take […]

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Announcing IBM integration capabilities for blockchain

Everyone loves making year-end predictions, and this one was a popular pick from last year: blockchain would disrupt everything in 2017, including integration. Those making that claim are right on the money. Blockchain—a shared, immutable ledger for recording the history of transactions—needs the most secure integration right now. Here’s why. Blockchain to serve customers quickly […]

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Ottawa utility embraces cloud, aligning IT with business

When I joined Hydro Ottawa just over two years ago, it was my first foray into the energy and utility industry. My background was software and high tech, and coming from that industry, I was very familiar with cloud platforms. Business challenges in the public the energy and utility industry are similar to what the […]

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A 5-stage model for shared blockchain processes

In our previous post, we outlined four major challenges of the interorganizational processes blockchain enables. To address those challenges, organizations should consider these five steps, which in many cases directly extend existing industry practice for private processes. Let’s return to our example of health records on a blockchain. An electronic health record (EHR) stored on a […]

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