Cognitive

Building a cloud for AI with Kubernetes, DevOps and scale

Since the launch of the IBM Cloud Kubernetes Service, our goal has been to provide developers with the broadest and easiest range of ways to scale, run and build with containers. Containers are natural building blocks for the next era of cloud workloads, such as AI and machine learning. We know the benefits of fueling […]

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Cloud-based data analysis helps media planning company make smarter decisions

There’s a lot more to running effective ads than “lights, camera, action.” In addition to creative content and messaging, advertisers must purchase media inventory to get their commercials aired by broadcasters. They also need to track their campaigns to make sure that broadcasters air each ad at the right time, and on the right channel. […]

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The connection between automation and obsession

If you’ve been reading analyst reports lately, you may have noticed that the discussion around business transformation is becoming more urgent. For example, we used to talk about “customer-focused” organizations, which gave way to those that are “customer-centric,” and today, we’re talking about companies that are “customer obsessed.” What’s next? Customer stalkers? Forrester has long […]

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Buzz Radar Cognitive Command Center makes insights actionable with IBM Watson

Marketing departments have long abandoned instinct and survey-based marketing favored by the mad men of old. Marketing has evolved to a point where it is extremely sophisticated and complex, generating huge volumes of data from many different sources. CMOs increasingly have to work with CTOs to understand and wrangle this data to deliver effective strategy, […]

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Reducing bullying with AI-powered WatsomApp on the IBM Cloud

Bullying is a serious issue in schools around the world, and the growing popularity of social media can make it harder than ever for victims to find safe spaces. Bullying can lead to low self-esteem, isolation and depression. Even though its effects are very serious, bullying goes unnoticed by a student’s parents and teachers for […]

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Enable your smarter business with IBM Cloud

Think about the last time you traveled on an airplane. The airline’s cloud played a critical role in your experience, from the app you used to book your flight, to checking in at the kiosk, to the on-demand notifications that told you where to pick up your bags. Today, your cloud strategy needs to be […]

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Help accelerate AI initiatives with IBM Cloud Private

Forward-looking enterprises should be on the road to AI. Companies across the globe are looking to AI as a catalyst to transform their businesses and reinvent themselves as intelligent enterprises. To gain more insight around how companies are planning on using AI, the IBM Global C-suite Study program conducted a global survey of more than […]

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Get ahead with cognitive operations machine learning technology

At IBM Think 2018 I had many opportunities to interact with clients. Through those conversations, I gained numerous insights into the evolving challenges in the IT operations management space. I also learned a lot about the successes IBM clients are achieving with IBM cognitive management capabilities. The challenges around managing hybrid environments are not new, […]

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AI social robot uses IBM Watson technology for customer service

According to Forbes, “Offering second-to-none customer service could help your business to succeed no matter what the economic climate or latest technology craze.” Being available and offering knowledge go a long way toward strengthening customer relationships. That’s why Computer Gross Italia S.p.A. (CGI), an Italian information and communications technology distributor, uses Pepper, an AI sales […]

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At the tipping point: Transformation in the contact center

Contact centers are going through some serious changes, which may already be disrupting the status quo. Customer engagement has dramatically altered businesses. Contact centers must now evolve into an “omnichannel” or multi-channel interaction hub. Communications are no longer limited to the traditional voice channel. Customers expect or even demand to engage with businesses seamlessly across […]

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The real impacts of automation

In a recent column at InfoWorld, Mike Gilfix, IBM vice president of digital business automation, noted that many people believe automation will redefine the workforce. That may be true, he writes, but not in the way many tend to think. It doesn’t necessarily mean fewer jobs. Gilfix writes: “In fact, the greatest impact of digital […]

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Are you putting cloud and AI to work?

Businesses are becoming smarter with the use of intelligent digital platforms. But not all digital platforms are built equally. What was your digital platform initially built for? Knowing the answer to this question will help you understand what capabilities your business will be able to adopt and adapt to in the future. Are you ready […]

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