Vijay Pandiarajan

If you care about automation, here are 5 things to explore at Think 2018

There’s never been a better time to unleash automation at your business. Whether you’re automating your bank’s account opening process or quickly configuring a new app for customer service, your ability to automate manual tasks helps your organization grow at scale. Scale means your company serves more clients more consistently. When you can apply automation […]

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Cognitive business operations in action: Common scenarios

In my previous blog post, I talked about three characteristics that will reshape how people work going forward: the ability for our systems to learn, our ability to interact more directly with our systems—the next user interface (UI) probably won’t be a traditional UI—and the ability of our systems to see patterns and act in […]

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Make every knowledge worker a rock star with cognitive

In the first part of this series, I described how the way people work has evolved over time and where we stand today. To understand why cognitive holds the key to the future of work, let’s look at three trends unfolding in the marketplace today. Trend 1: The rapid digitization of processes and business operations […]

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Why cognitive business operations will change how you work

What does it mean for a business to get things done? How does it channel the energy and activities of all its knowledge workers as they work? Fundamentally, any work that needs to be done is identified by defining the needs and scope of a project. We coordinate resources—materials, knowledge and people—and then we do […]

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