Trent Shupe

Content is Key for Building a Digital Business that Provides Exceptional Customer Experiences

The digital business is an imperative and it all starts with keeping the customer at the heart of your business.  Companies can simply not compete moving forward without addressing digital transformation.  And it needs to be pervasive.  Across all processes, people, functions and information, or content.  It will reshape everything we do and every interaction we make, and it all starts with content. […]

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IBM Named a Leader in Gartner MQ for Case Management (Again)

I wrote last month about our latest release of IBM Case Manager 5.3.  The latest release is just another reason why IBM Case Manager is consistently listed as a leader in various analyst reports. While I’m not surprised, I’m pleased to see that yet again that leading analyst firm, Gartner, has recognized IBM Case Manager […]

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Building the Digital Business will enable Cognitive Insights

The priorities for today’s businesses are around becoming digital and smarter.  And the two play hand-in-hand.  When a company becomes a digital business, they are more agile, nimble and efficient.  But they are also positioned to generate better insights for smarter decision making.  A digital business can apply advanced and cognitive analytics, gaining insights to […]

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Introducing IBM Case Manager 5.3

For as long as I’ve worked in technology, speed has been touted as a great benefit.  We’ve all heard the phrase, “Speed is the new currency,” but it feels like that really is the case right now.  We are living in a vastly different time than just a few short years ago.  The pace of […]

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Reflecting on the 3 Dimensions of Enterprise Content Management

I can’t believe we are already at the end of 2016.  It’s crazy how fast time flies.  As we approach a new year, many of us take some time to reflect on the past year and think about our personal goals and priorities for the upcoming year.  But it’s not just a time for personal […]

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Insurance in 2020: Fast Track your Content Management Roadmap with Cloud Services

Last week, Forrester and IPD hosted a webinar where they spoke to how Cloud was impacting the Insurance industry.  If you missed this webcast, be sure to catch the replay.  Cheryl McKinnon, Principal Analyst Serving Enterprise Architecture Professionals at Forrester Research, kicked off the event by covering the trends, challenges, and recommended practices for managing […]

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Cloud is ubiquitous. Even my mom knows.

Cloud is ubiquitous.  Even my mom knows. My mom asked me today if my job at IBM “is in the cloud.”  She doesn’t understand cloud computing or how it has dramatically changed our world in a few short years.  And she certainly doesn’t understand what it means for content management solutions, but she knows it’s […]

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How are you reimagining your business to be digital?

I always love watching the Olympics.  It’s amazing to see all of those incredible athletes perform on the world’s stage after dedicating most of their lives to their sport.  As a guy who cannot even touch his own toes, I truly admire the agility these athletes have (especially the gymnasts).   They have trained for years […]

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Increase Business Agility with IBM Case Manager and Box

I’m sure you have heard about the IBM and Box partnership that was announced last year.  Our strategic partnership with Box brings secure content collaboration to our IBM ECM portfolio, including Content Navigator, Datacap, Case Manager and Stored IQ.  Now that we have over a year of working together, the Box and IBM Partnership is […]

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Digital Transformation is Underway. Are you Ready?

I’ve written a couple of times about the IBM and DocuSign partnership.  As I’ve noted in previous posts, this partnership is all about accelerating the path to digital transformation.  I just got back from London, where I attended the DocuSign Momentum event.  It was so much fun to see all of the excitement around how […]

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IBM and DocuSign Strategic Partnership: Accelerate the Path to Digital Transformation

I was in San Francisco last week for the DocuSign Momentum event. It was a really great conference located in one of my favorite cities. At the event, we announced a strategic partnership between IBM and DocuSign. Most people are familiar with DocuSign. They are the leader in eSignature and Transaction Management. Chances are, most […]

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