Peter van Hees

KBC K’Ching chatbot uses IBM Watson for authentic conversational interface

In my last post, I explained how K’Ching, a financial app for young people, has a familiar look and feel to apps they’re already using. Now I’ll share a little about how we developed our open chatbot with Watson Conversation on the IBM Cloud. Building a chatbot from scratch K’Ching is an open chatbot, which […]

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Powered by IBM Watson AI, KBC K’Ching speaks the language of youth

KBC Group NV has the core motto “We speak your language,” but in 2015, we realized we weren’t actually speaking the language of young people. Youngsters like apps, but the apps KBC had at that time were not tailored to the user experience, nor products kids expected or wanted. They were financial apps focused on […]

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