IBM Client Stories Team

Australian digital-only bank improves the customer home loan experience

In the world of digital banking, bigger isn’t always necessarily better. Australian digital-only bank UBank is aiming to disrupt the banking industry to deliver a simpler, better, smarter customer experience. Founded in 2008, UBank has been consistently pushing the boundaries of traditional banking, including introducing the first online home loan application in Australia. Today, the […]

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With cloud, 1–800-FLOWERS.COM is no late bloomer in online retail

Since taking its business online in 1994, 1-800-FLOWERS.COM Inc. has become one of the world’s premier internet retailers. By acquiring leading brands in gourmet foods, confections, and gifts, the company expanded its product portfolio well beyond flowers and plants. However, each new addition to the 1-800-FLOWERS.COM brand family meant bringing another organization’s order management tools […]

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Bernhardt Furniture personalizes buyer experiences with a cloud-based virtual showroom

Twice a year, Bernhardt Furniture Company participates in the High Point Market, the furniture industry’s equivalent of fashion week where 2,800 wholesale buyers representing a slew of retailers browse the latest in furniture design and decide what they’ll put in their stores. The stakes are high for the 127-year-old family-owned company: the decisions that buyers […]

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Sonian’s bet on cloud pays big

When Sonian launched its cloud-based email archiving solution in 2007, the company was ahead of the curve. “Our founders took a bet that cloud was going to be the future for how enterprises store and retrieve information,” says Derek Peplau, Sonian vice president of marketing. “We like to think that we were cloud before it […]

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