Brian Phelps

Is Your XML actually a “Document of Record”?

XML is just another markup language like HTML, SGML, etc. – right? That might have been true in the past, but it is no longer true. XML is rapidly becoming the de-facto standard for a wave of new documents of record, required to be archived and protected with proof of inalterability. New Regulations Requiring XML […]

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The Better the Data, the Better the Outcome with IBM CM OnDemand

The results from Analytics are only as good as the data that it uses. Most organizations only use structured data which represents approximately 16% of the information to yield accurate insights and actionable results. The other 84% of needed data lives in the Enterprise Archives which hold critical information such as outbound customer communications (i.e. […]

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Unlocking your Dark Data Archives

Have you ever moved homes? If you have, you have gone through the daunting task of reviewing your documents in the folders and deciding to keep them or throw them away. If you keep them, you will either put them into a modern file cabinet that isn’t rusting or put them into a locked fireproof […]

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The Circle of Life in Big Data, Analytics, the Cloud and CMOD

IBM has thousands of archive and retrieval customers using CM OnDemand (CMOD), the largest of which has over 33 petabytes under management, with many others in the same size range. One of these customers was ordered to prove that they hadn’t been overcharging their customers in fees and wanted 10 years of VISA statements (classic […]

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