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Many customer-facing activities, such as marketing and customer service, are migrating to the cloud along with mission-critical product development activities, manufacturing and operations processes and standard administrative tasks.
According to a study by the IBM Institute for Business Value (IBV), cloud services are proliferating across enterprise environments so quickly that most IT teams already use anywhere from two to 15 different cloud service providers. Yet many of these clouds are still managed individually.
This leads to significant management challenges, such as optimizing costs, meeting performance goals, establishing IT governance and ensuring visibility and automation.
Enterprise leaders must think holistically about managing these key business processes in a or risk falling behind the competition.
The state of multicloud
To better understand how businesses are managing multiple clouds and planning for the future, IBV surveyed 1,106 executives across 19 industries and in 20 countries. While 98 percent of surveyed organizations plan to operate in a multicloud environment within three years, fewer than half have dedicated multicloud processes in place. Only one-third have the right tools to manage this multicloud environment.
Additionally, many businesses use even more cloud services than intended. Almost 60 percent of organizations surveyed say that independent cloud adoption by business units has already created a de facto multicloud environment. Shadow cloud services often make the actual number of clouds used by enterprises even higher.
Instead of ignoring or stifling activity on multiple clouds, IT teams must facilitate, orchestrate and optimize their multicloud footing. Enterprises that assemble harmonized multicloud platforms can increase their business advantage while optimizing costs.
The infographic below shows that the organizations that have effectively managed multiple cloud services outperform in key areas. Multicloud management increases revenue growth and profitability in the private sector by more than 20 percent and enhances efficiency and effectiveness in government agencies by more than 40 percent.
While your organization may already use multiple cloud services, does it have the right forward-facing strategy to fully unleash the power of your cloud? Is your strategy accelerating innovation and providing the visibility, governance and automation capabilities fundamental to the success of your IT operations and site reliability engineer (SRE) teams?
Take a stand
Download the Multicloud Field Guide, and watch a video to learn more about the findings from the IBV study.