Cognitive

TheLogicValue personalizes investment advice with IBM Watson and IBM Cloud

Share this post:

TheLogicValue investment WatsonTo maximize returns, investors and financial advisors carefully research and analyze company share prices, industry trends and commodity values. If they get the recipe right, the potential gains are massive.

TheLogicValue built a sophisticated solution that analyzes companies, funds and bonds to generate risk assessments, reports and investment advice. Powered by data from Thomson Reuters, the solution can give insight into assets in most countries across Europe, Asia and the US. By putting such rich insights at their fingertips, it helps investors and financial advisors make better decisions.

TheLogicValue’s leaders knew that digesting large volumes of detailed financial information could be hard work. We began searching for a way to present the sophisticated information from our solution in a more user-friendly manner.

Daring to innovate

To enhance our product with a modern, intuitive interface, TheLogicValue joined the Startup with IBM program. The IBM team provided us with the help and resources needed to evolve our powerful software into an integrated, easy-to-use service. With their help, we deployed IBM Watson Assistant to create our own virtual advisor, called Julia.

Housed in the IBM Cloud and using IBM Watson Natural Language Understanding, IBM Watson Knowledge Studio, Watson Assistant and IBM Watson Speech to Text, Julia interprets natural-language queries about individual customer investment portfolios and delivers findings from our financial intelligence software as personalized advice. The virtual advisor can be used by financial advisors and investors. Available in browsers, the assistant can interact in English and Spanish.

Each financial advisor typically serves around 100 clients, so personal service can offer a crucial differentiator. That’s why it’s important that the virtual assistant can tailor advice to each user, for example, only recommending investment opportunities that fit an individual’s risk appetite.

Delivering high-speed insight

The virtual advisor equips financial advisors and investors with quick and easy access to research and analysis of their portfolios and investment decisions. Advisors and clients can rest assured that the advice they rely on is not only compliant with regulations, but fair, unbiased and reliable.

Julia can answer 900,000 hypothetical questions based on 1,500 assets, 35,000 funds, 1,200 pension plans, 1,000 exchange-traded funds and 15,000 bonds. At the moment, the solution can successfully answer 85 percent of questions about investment actions and funds, and continues to refine its algorithms using machine-learning capabilities. TheLogicValue is implementing the virtual assistant at two banks in Spain.

The power and speed of the IBM Cloud enable Julia to provide rapid time-to-insight, enabling investors and financial advisors to answer simple queries in half the time. The virtual advisor is particularly useful in examining portfolios across multiple assets, sectors or countries. These queries typically take three minutes to answer manually, whereas the virtual assistant retrieves results in five seconds. Instead of wading through pages and pages of analysis reports, investment professionals can generate dependable insights at the touch of a button.

Read the case study for more details.

More Cognitive stories

Bringing AI and esports together with Watson on cloud

Whether players are physically on the field or controlling virtual avatars in digital settings, IBM Watson is helping sports fans catch the most breathtaking moments. At the 2019 Game Developers Conference this week, IBM showcased how it’s using artificial intelligence (AI) on the IBM Cloud to make esports fan experiences better and improve player performance. […]

Continue reading

Providing around-the-clock call center support using a cognitive virtual assistant

According to Investopedia, financial technology has grown explosively since the mobile internet and smartphone revolution. Originally referring to computer technology applied to the back office of banks or trading firms, “fintech” now describes a variety of financial activities, from depositing a check with a smartphone to managing investments, generally without the assistance of a person. […]

Continue reading

How to remove the top 3 barriers to AI adoption in business automation

Many businesses are looking to automation to increase productivity, save costs and improve customer and employee experiences. For example, imagine a large insurance company that processes millions of claims a year. Around 60 percent of its claims are automatically processed, but it’d like to automate 85 percent of claims and reduce error rates, reduce costs […]

Continue reading