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Companies frequently use automation to solve complex problems for their business transformation projects. When your company adopts an automation solution, you’re often not looking to solve just one problem. You’re looking to streamline entire business processes to improve customer outcomes and reduce costs.
In today’s remote computing environment, businesses need the flexibility to deploy automation solutions across multiple environments, including on-premises, software as a service (SaaS) and multicloud.
These different configurations fit different business needs:
- On premises. Some firms and government agencies keep all of their data on site, either because their mission requires it or because they have yet to migrate to cloud-based data.
- SaaS. Data centers provide cloud hosting of data in a secure environment, with all infrastructure managed by the vendor.
- Multicloud. Firms run their own cloud or contract with a vendor for cloud hosting. The term “multicloud” means that in these environments, your firm’s data may be hosted across several private or public clouds.
What’s new in multicloud deployment
This week, IBM announced its new Multicloud Manager to better manage security and governance across multiple cloud environments.
IBM also recently introduced a new multicloud deployment option for its Digital Business Automation platform. This deployment of the Digital Business Automation platform is designed to overcome the challenges that multicloud environments present, plus it allows you to make the best of that data-rich environment.
Running the IBM automation platform in multicloud delivers several benefits:
- Consistency in operations. You can manage your digital business automation solutions consistently through IBM Cloud Private.
- Consistency in virtualization. You can manage containers and virtual machines consistently in a single operating environment.
- Common deployment. You can deploy one or more automation capabilities using a single tool.
- Common analytics. You can use IBM Business Automation Insights, a feature of the IBM automation platform in the multicloud deployment.
Data for operational insights
Wherever the platform automates work to increase efficiency, it also aggregates large amounts of data. There’s great business growth potential in that data, but how do you make sense of it? IBM Business Automation Insights is a platform-level capability that provides an analytical window into your data and feeds a data lake. This capability enables the use of artificial intelligence (AI) for automated solutions, what we call intelligent automation.
For example, a large bank in South America uses the IBM workflow automation capability to improve its operations. In the last few years, this system has been scaled across the business and now handles most of the bank’s operational processes. Automation has reduced the number of loan applications that must be reviewed manually by 80 percent.
As the volume of operational data grew, the bank needed better visibility and insights into its data to further improve operations. The bank adopted modern, private cloud platforms and implemented IBM Digital Business Automation in a multicloud environment, creating one data lake for all instances of the software. By using the IBM Business Automation Insights capability available within the platform, it can provide visibility into their operations to various teams. The bank’s data scientists are now in the process of applying machine learning to the operational data in combination with other business data to gather additional insights into business operations.
The value of an automation platform
Leading-edge automation uses a platform because platforms enable users to automate most types of work at scale and provide the greatest deployment and purchasing flexibility.
The IBM automation platform automates virtually all types of work at scale with:
- Data capture. Digitize business documents while extracting, storing and understanding important data to help reduce errors and increase productivity.
- Tasks. Automate repetitive human tasks to free employee time to do higher-value work.
- Content. Manage, access and connect most types of content and help assure governance and compliance.
- Workflow. Model, automate, change, monitor and optimize core business processes.
- Decisions. Capture, automate and manage business rules to increase the consistency and auditability, as well as detect problem situations in real time.
To learn more about how companies are solving complex business transformation problems by deploying multiple automation solutions in a multicloud environment, register to join the webinar on 30 October. Presenters will discuss the IBM automation platform and how it works in a multicloud deployment.
Sign up for the webinar: “Why IBM is making it easier to deploy automation solutions on multicloud.”