Hybrid

Targetprocess brings agility to client businesses with a cloud-based visual management solution

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Targetprocess IBM CloudAfter years of hard work, companies can be unrecognizable from their humble beginnings. Often their management tools don’t keep up with their growth.

The systems and processes they rely on can become slow and inefficient as the environment increases in complexity. This can hinder further expansion and impede business agility.

Targetprocess saw an opportunity to address this challenge by creating a holistic management platform available as a service. By providing an intuitive visual overview, it would enable companies to plan and execute a high-level strategy.

Stepping into the right cloud

To remove barriers to entry, Targetprocess wanted to host its solution in the cloud. Unfortunately, a variety of vendors failed to provide sufficient management capabilities around heterogeneous environments of bare metal and virtual servers, nor could they provide the required responsiveness, availability and performance.

That all changed with IBM Cloud. Attracted by an excellent admin control panel, Targetprocess moved to a combination of IBM Cloud bare metal servers and IBM Cloud virtual servers. Conducting the migration independently using the IBM Cloud portal tools was straightforward. Targetprocess uses these solutions to manage the environment and gain rapid access to local support in the unlikely event it’s needed.

Today, Targetprocess uses around 120 bare metal servers and 50 virtual servers, making use of IBM Cloud for VMware Solutions where it is more cost effective to do so. The servers are hosted in IBM Cloud data centers in the US, the Netherlands, the UK and Australia, supporting around 43,000 users.

Enjoying the benefits

Since moving to IBM Cloud solutions, Targetprocess has experienced much less downtime and consistently higher performance. This enables an enhanced level of service for customers, who rely on our solutions to support everyday operations.

The exceptional service continuity means that Targetprocess can drive, rather than slow down, customers’ businesses, ensuring that we remain their first choice.

Looking to the future

Targetprocces has a client base spread across 52 countries and plans to expand further, making the geographical reach of IBM Cloud data centers a significant advantage. Adding new bare metal or virtual servers is simple and cost-effective, so expanding to meet rising demand is easy.

IBM Cloud solutions give Targetprocess the freedom to focus on development rather than administration. Since migrating to the IBM Cloud, we’ve already evolved the architecture of the solution from monolithic to microservices-based. Next up is a transition to Scaled Agile Framework (SAFe).

Thanks to the easy management and flexibility of the IBM Cloud, Targetprocess can continue to evolve and win market share.

Read the case study for more details.

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