Industry

3 ways IBM MQ helps with daily life

Share this post:

MQ airlinesImagine a world without functioning online bookings for air travel, without trustworthy online shopping inventory controls or without reliable online bank transactions.

If your company uses IBM MQ, you probably know firsthand that the average person doesn’t think about MQ very often.

Unless it stops working. Then, it’s the top priority.

This is something our team has been thinking a lot about lately. MQ is designed to run in the background of daily life, but what would a day without MQ look like?

Once we started running the numbers, we decided it was probably too chilling to go very far down that path. Every day, IBM MQ provides:

Flight statuses for 8 million travelers

MQ, which turned 25 this year, is behind almost every major airline’s online booking systems, ticket price updates and flight status boards. When a flight is delayed or canceled, MQ delivers the information to the status boards in the airport. It also sends a message to the airline website.

Roughly 8 million passengers take a collective 100,000 commercial flights every day, so the quick turnarounds really add up. Real-time updates can mean the difference between waiting in a long line of irritated travelers and using a 30-minute delay to grab a cup of coffee before you take off.

Here’s one more scenario: think about how stressful it would be to arrive at the airport and not see your flight on the board. Did you get the date wrong? The time? The airport?

Since MQ delivers messages once and only once, we can ensure that your flight information will make it to the board without getting lost.

Retail transactions for 14.4 million customers

There are a lot of elements to consider when running a retail business. There’s stock control, transaction reporting, reordering and invoicing, to name a few, and IBM MQ helps with all of it.

Most large businesses now operate online, along with their traditional brick-and-mortar stores. When a customer goes into a shop, they can see right away how many lilac-scented candles are available. When they’re looking online, they have to trust that the items they see are truly available.

With this in mind, many companies use MQ to transfer information from their storehouses to their websites. When an item is purchased, MQ delivers that information to the shipping center and to the website, which updates to have one fewer item in stock.

And when you estimate that roughly 14.4 million people buy something every day, messaging reliability is key, especially during high-stress times like the holidays.

$1.9 trillion in bank transfers around the world

More than 90 percent of the top 100 banks use MQ to securely and reliably send and receive messages. Over the course of a day, that adds up to more than $1.9 trillion moved.

In many ways, it’s within the banking industry that MQ is most critical. As mentioned above, MQ delivers messages once and only once, and when it comes to money, that’s important. A message not being delivered could mean that your paycheck never shows up in your account. Or if a message is delivered more than once, you could end up paying for that tropical vacation twice. No one wants that to happen.

People may not think about MQ very often, but when it’s gone, they notice.

Learn more by checking out our infographic, “IBM MQ: You Can’t Survive Without It,” or visiting the MQ website. You can also find some great, in-depth information on our resources page.

More stories

What deployment option is best for automating work?

Companies frequently use automation to solve complex problems for their business transformation projects. When your company adopts an automation solution, you’re often not looking to solve just one problem. You’re looking to streamline entire business processes to improve customer outcomes and reduce costs. In today’s remote computing environment, businesses need the flexibility to deploy automation […]

Continue reading

The “worst customer experience ever” and how automation could have saved it

When it comes to automation buzz, people talk a lot about the broad effects, such as time and cost savings. You can quickly hire the right talent, deliver the right customer experience, and so on. There’s also fear (or enthusiasm) about how automation will negatively (or positively) impact jobs and the future of society. People […]

Continue reading

Evolufarma modernizes Spanish pharmacy industry with the help of IBM Cloud

Visiting a pharmacy in Spain can feel like stepping back in time. Most pharmacies do no marketing at all, nor do they record who walks through their doors, who buys something, what they purchase, whether they found everything they needed or whether they ever visit again. Of course, any business that has such a limited […]

Continue reading