May 2, 2018 | Written by: Brian Safron
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Process modeling tools have evolved over the past few years, focusing on simplicity, cross-team collaboration and accessibility. They provide IT managers a robust toolset while delivering a user experience that makes it easier for business users to develop end-to-end business processes.
When I was recently asked to speak in a video about a modern advancement, cloud-based process modeling, I started thinking: does the cloud offer an incremental improvement over the old ways? I quickly realized it’s much more than that.
The fact is that the cloud changes everything. It enables cross-team collaboration, initiating a shift in power from the few who can access the tools to subject matter experts spanning the entire business. With the value this adds, it’s an understatement to say the introduction of these unheard-of levels of flexibility, visibility and collaboration offer “incremental improvement.” A more accurate statement is that the cloud revolutionizes process modeling.
The value of process modeling
Every business has processes. Some are customer facing, others keep the back office running as efficiently as possible, and still others join the front office and back office into a unified whole.
Processes are, by their nature, repeated frequently. How many thousands of times a day does a bank process loans or an insurance company handle claims? How often do hospitals provide care or retailers move inventory? Understanding how those processes really work, as opposed to how we hope they work, is the first step in being able to improve them.
Enter the cloud. The cloud strips away many of the negatives that have become running jokes about the complexity of information technology. For example, who hasn’t heard it said that the IT department “threw an application over the wall” to the business. Or what about the famous enterprise resource planning (ERP) failures that cost three years and 20 million dollars and ended up missing the boat completely, implementing processes that interviewers thought they heard during their interviews with subject matter experts instead of implementing the real processes needed by the business.
With the cloud there is no “wall,” so there’s no more “throwing it over the wall.” Everybody sees the same version of the process, and all the subject matter experts, the people who really know how the process works, can collaborate on a single, easy-to-understand and easy-to-access model that’s always up to date and contains all the details and documentation needed to fully understand the process.
The key point is this: process modeling in the cloud enables the people who know the business best to lead the charge in improving every aspect of how the business operates.
Process modeling helps companies overcome roadblocks
Every organization has business challenges and roadblocks. The goal is to get past those roadblocks to drive the business forward. A well-designed, cloud-based process modeling solution, such as IBM Blueworks Live, can be the vehicle that enables positive change throughout your business, dare I say revolutionizing it.
How does your company manage process modeling?
It’s important to understand where you are with your process modeling capabilities to know if you can benefit from a dedicated, cloud-based tool. It’s possible that your processes live on a whiteboard or on sticky notes. Maybe you use a simple diagramming tool. Either way, a dedicated process mapping tool can simplify your process modeling and keep the teams across your organization in sync and communicating, delivering accurate and complete models.
This “10 signs you need a better process modeling solution” infographic takes a light-hearted approach to show ways you could improve your process modeling. Sign eight is my favorite. If you relate to any of these, it’s time to join the revolution.
If you’re ready to dig a little deeper, visit the Blueworks Live webpage for videos, case studies, demos and a free trial download.