October 24, 2017 | Written by: Chris Schmitt
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Dreamforce 2017 is officially sold out. Everyone is heading to San Francisco in November. Now what? We’re glad you asked! This year, IBM is the top sponsor. That means we have tons of perks to pass on to you, plus a slew of sessions that will show you how to get the most from your Salesforce experience.
First off, is the real reason you’re attending – the sessions! Here’s what the IBM team has to offer for Dreamforce 2017:
- Good vs. bad chatbots: How to build effective intelligent apps
- The state of Salesforce: AI & insights for a return on intelligence
- 5 steps for achieving a metrics-driven, human-centered approach to innovation
- Unleash your data: Unlock the full potential of Salesforce
- Weather-based decision making: The future of sales and service
- Creating customers for life: Digital service transformation at Telus
Since you’re getting the best of IBM Cloud Integration, the Weather Company and Bluewolf, these sessions will feature multi-dimensional methodologies for streamlining your integrations with the click of a mouse. You’ll also receive insights for creating memorable customer experiences and discover new ways to integrate the Salesforce platform with data from external systems like SAP and MDM systems.
Speaking of those exemplary customer service experiences, don’t miss our super session on using Watson Virtual Assistant, IBM Cloud Integration and Salesforce to build the kind of interactions that make your customer service into a true business differentiator. IBM Cloud Integration supports engaging omni-channel experiences, including everything from AI-led conversations with your customers through chatbots to delivering data to Salesforce Analytics to ensure that your customer service reps are informed with all the latest context.
By the way, you’ll find out even more about how Cloud Integration forges the connections between multi-cloud, cloud and on premises systems in our breakout session on Monday. Don’t miss it!
Please be sure to stop by our booth – you can’t miss us – for demos, chats with experts and a deep dive into IBM Integration for Salesforce.
But, of course, the conference isn’t all work and no play! IBM will be hosting premier parties, as well as VIP encounters, exclusive roundtables and summits.
Visit the event page to learn more. We can’t wait to see you there!
You’ll also want to visit the IBM website to learn more about Cloud Integration for Salesforce.