Industry

How your business can benefit from robotic process automation

Share this post:

robotic process automationLast month we announced the IBM and Automation Anywhere partnership poised to deliver an advanced robotic process automation-powered (RPA) platform. And this week we announced a new offering, IBM Robotic Process Automation with Automation Anywhere, available September 22. So what does this mean for your business? Here are some key takeaways for potential clients.

First, some details on value that the Automation Anywhere and IBM joint offering can bring to companies. Though there are other companies offering a combination of business process management and RPA, IBM and Automation Anywhere bring a depth of knowledge and breadth of capabilities that are unmatched in this area. Forrester ranks IBM as a leader in Business Process Management software and Automation Anywhere as a leader in Robotic Process Automation in its most recent Forrester Wave reports. This partnership will enable companies to leverage superior solutions for managing and improving routine processes, freeing time and resources to create greater business value.

Customers are already using the two offerings. IBM software manages process flows and decisions, and Automation Anywhere software automates human tasks and legacy integrations. One of the main goals of this partnership is to better integrate the offerings and make it even more beneficial for customers to use them together.

You might be wondering how RPA will be integrated with IBM Business Process Manager (BPM). If you currently have BPM, you can add RPA to it by referring specific work tasks to automated RPA bots—for example, loan origination with manual data entry.  If you currently have RPA, you could add BPM to orchestrate multiple RPA activities and to handle RPA exceptions—for example, order process tasks with exceptions. In fact, BPM Express is bundled with Automation Anywhere Enterprise in the new RPA offering to provide this joint value.

For IBM Operational Decision Manager (ODM) users who are looking to adopt RPA, ODM can be used to manage and automate decisions required in an RPA task—for example, shipping charge calculations based upon complex business rules followed by manual data entry.

These integrations could drive faster turnaround times for approvals and reduce errors associated with managing business processes manually.  Digital process automation offerings will provide these integrations with the availability of the RPA offering, followed by additional updates and enhanced integrations later in 2017 and in 2018.

How will this partnership affect other service providers and customers that are currently working with different RPA platforms? IBM digital process automation customers who are already using alternate RPA platforms will not be adversely impacted. IBM digital process automation offerings can work with RPA offerings sold by other providers. But the new joint solution will make it easier to use Automation Anywhere’s RPA capabilities within IBM digital process automation software.

So when can you get started with this offering? You can order it now, with availability in September, so contact your account representative for more information or schedule a no-charge consultation session to learn more.

To learn more about optimizing RPA to suit your roadmap watch the “IBM and Automation Anywhere: Better together” webcast replay here.

More Industry stories

What deployment option is best for automating work?

Companies frequently use automation to solve complex problems for their business transformation projects. When your company adopts an automation solution, you’re often not looking to solve just one problem. You’re looking to streamline entire business processes to improve customer outcomes and reduce costs. In today’s remote computing environment, businesses need the flexibility to deploy automation […]

Continue reading

The “worst customer experience ever” and how automation could have saved it

When it comes to automation buzz, people talk a lot about the broad effects, such as time and cost savings. You can quickly hire the right talent, deliver the right customer experience, and so on. There’s also fear (or enthusiasm) about how automation will negatively (or positively) impact jobs and the future of society. People […]

Continue reading

Evolufarma modernizes Spanish pharmacy industry with the help of IBM Cloud

Visiting a pharmacy in Spain can feel like stepping back in time. Most pharmacies do no marketing at all, nor do they record who walks through their doors, who buys something, what they purchase, whether they found everything they needed or whether they ever visit again. Of course, any business that has such a limited […]

Continue reading