Three things businesses should know about process automation

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process automation IBM Does your business understand process automation on the cloud? You’ve probably heard the buzz around concepts like machine learning, but are these advancements a threat to your business or an opportunity for future success?

It depends on you. The history of business technology is in many ways a history of automation. From the first assembly lines to revolutionary cognitive systems, people have always seen the potential for automating processes to do things faster, smarter and better.

Let’s take a look at the current revolution in business process automation and consider three key points for understanding this opportunity.

1. We’re entering a new wave in process automation

A combination of three forces are pushing a new wave of process automation across multiple industries: technological advancements, increased pressures from businesses and growing awareness for automation best practices.

While the spotlight often shines on areas like machine learning, other technologies such as big data and predictive analytics also play an important role. Cognitive intelligence’s ability to adapt to changes and respond to unstructured data can enable nothing short of a revolution.

2. Process automation lets you focus on your mission

Even companies in the same space can have vastly different missions. The real benefit of automation is that by improving processes it frees your team to work on what’s important to your business.

For example, the UK National Health Service Blood and Transplant automated parts of the system managing its organ donation and selection process to ramp efficiency. Not only did this improve the system, it also freed the agency to refocus on bringing care to the UK. What can you accomplish when automation frees up more of your resources?

3. Automation needs a strategy

The innovation in automation technology has brought numerous new tools to the market— many that have the potential to reshape your industry. However, without a clear strategy for making the most of these tools, identifying the best tasks to automate and managing changes within your organization, you may not be able to capture the full value of the opportunity. A good automation strategy can be as important as the tools themselves.

To learn more about process automation, take a look at a few IBM clients’ success stories. If you’d like to continue the conversation or ask me a question, please leave a comment or connect with me on LinkedIn.

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