Why banks need application performance management and DevOps

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In my last blog post, we looked at why application performance management (APM) is a critical component to success in the transition to DevOps. In this post, I’ll examine specifics for the banking and financial industry.

The banking industry relies heavily on business-critical customer-facing applications, many of which are accessed on a mobile platform. Customers expect these apps to respond quickly and to have extremely minimal downtime.

Because it needs to deliver experiences that meet customer expectations, the banking industry has been ahead of the general market in adopting DevOps practices. In particular, many banks have focused on implementing a process to obtain regular feedback from customers as well as continuous application monitoring. These tools support overall DevOps goals of faster time to market, quicker development and release cycles and reduced defects in the application.

Some of the priorities for implementation within the next 12 to 18 months include improving alignment between app developers and IT operations, applying agile and lean principles and continuously integrating source code updates from all developers on the team.

You can see the full comparison of DevOps practices between the banking industry and the general market in the table below.

DevOps APM

To learn more join our APM and DevOps webinar on June 14th. Learn more about IBM Application Performance Management. Read this whitepaper for more industry survey results.

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