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Add performance insight to your network operations

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“Elegant and simple. Our network operations team are going to like this.” A systems manager I recently met in the UK made these positive comments regarding the newly-released Network Device Dashboard, part of the IBM Netcool Operations Insight (NOI) offering. This new device-centric dashboard presents a view of all relevant device data to enable quick resolution of network issues.

The Network Device Dashboard aims to empower the network operations manager to deliver a better network service. It was designed specifically with network operations use cases. Its integrated tooling can better manage all network operations, resulting in a lower total cost of ownership. The dashboard also features the network event, topology and performance capabilities. And it is backed up by insightful and efficient analytics that enable operations support personnel to deliver a reliable network service to the company.

The Network Device Dashboard delivers rapid network performance problem resolution. Here’s how it works.

Step 1: Identify a network incident

How will you know about issues affecting your network? The dashboard’s Netcool analytical capability first reduces chaotic event storms to manageable incidents. Network Performance Insight plays a key role in this step, especially in identifying performance related anomalies. It detects and alerts performance threshold violations in real-time. It configurable options helps you avoid false alerts.

From the specific device-related incident, operations personnel can launch the Network Device Dashboard to facilitate further investigation:

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Step 2: Isolate a network performance issue

For performance-related anomalies, the Network Device Dashboard can give you an integrated view of related events, topology and device-specific performance metrics. To isolate problems, you first need to look at the network topology view that shows the device outage and its impact on neighboring devices. By default, the adjacent widget highlights specific performance metric threshold violations. You can view recent variations in this performance metric value to help understand the problem and gain greater insight into the overall device behavior.

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Step 3: Resolve the issue

The final step in resolving performance related issues is to get insight into traffic related issues on device interfaces. The Network Device Dashboard automatically highlights violating interfaces; operators can easily assess the worst interface specific metrics on key network links. They can then gain insight into the applications consuming the link bandwidth by launching the Performance Insight flow capability.

We’re excited about our new integrated Netcool Operations Insight performance capabilities and how they can help our clients. To find out more about Netcool Operations Insight, click here.

Curious why Netcool is cool? Watch how Netcool Operations Insight can make dates last longer.

Offering Manager IT Service Management - Netcool Network Management

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