July 25, 2016 | Written by: Trent Shupe
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I’m sure you have heard about the IBM and Box partnership that was announced last year. Our strategic partnership with Box brings secure content collaboration to our IBM ECM portfolio, including Content Navigator, Datacap, Case Manager and Stored IQ. Now that we have over a year of working together, the Box and IBM Partnership is stronger than ever and we have lots of great things planned to bring secure content collaboration and enterprise content management together to help solve some of the toughest challenges of becoming a digital business.
To thrive in this new digital economy, organizations across all industries have to produce, manage, store, and distribute business content. The question then becomes: how can organizations activate that business content and put it to work for them? The answer is Advanced Case Management. Case Management helps to gather together all the relevant content for people to understand, gain insight and take the next best action to ensure positive business outcomes. Case Management is all about working smarter to help make teams more productive and improve business outcomes. You use content everyday to get work done and you need an easy way to bring the right content together from different sources, like Box, at the right time, in order to make the right decision. IBM Case Manager brings together data, people and process to improve the way work gets done.
IBM Case Manager integrates with Box, allowing users to access Box content from within a case and post documents directly to Box. Using IBM Case Manager to workflow-enable Box content can help to streamline critical processes, making you more productive and efficient. The integration allows you to:
- Collaborate with external parties and customers from inside the case environment
- Boost speed and accuracy with users easily updating info or outcomes as part of case work
- Pull in content into Case Manager from a Box folder, or post documents to a Box folder directly from Case Manager
Our partnership with Box is truly changing the game in enterprise content management, and provide even more capabilities for case workers who need to collaborate with internal or external parties.
To learn more about the integration between IBM Case Manager and Box, check out this short video.