March 18, 2016 | Written by: David Metcalfe
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As J.R.R. Tolkien wrote:
“One Ring to rule them all, One Ring to find them, One Ring to bring them all and in the darkness bind them.”
I’m not going to continue with more Lord of the Rings quotes, but I thought the one above is extremely relevant today when it comes to event management and the removal of stovepipe management systems to transition to unified event management platforms (UEMP). In other words, a UEMP can relieve the pressures that businesses have to do more with less, to have leaner and more automated IT and business operations.
The need for a UEMP has never been more compelling: when you add on the increasing amount of information (IT and non-IT) generated as the Internet of Things (IoT) becomes business as usual, and the adoption of analytics within the IT operations space.
So what are the advantages of implementing a UEMP?
- Reduction of event “noise”. This will become increasingly important as IoT devices add to the number of events and alerts already generated within businesses.
- Quick identification and resolution of problems from service-impacting events. Runbook Automation and alert notification services built into the UEMP are key here.
- Movement beyond reactive problem remediation to identification of service-impacting events before they occur.
- Identification of where costs can be reduced and processes made more efficient within business infrastructure, the reduction of monitoring systems leading to license cost savings and the removal of stovepipe organization and manual processes.
With added operational analytics capabilities a UEMP can also provide:
- Improved operational agility with real-time analytics
- Improved operational efficiency with historical analytics
- Accelerated problem identification and resolution with search analytics and Runbook Automation
For example: A large oil and gas company is comprised of a massive number of IT and non-IT assets and systems. The number of its stovepipe management solutions can be counted in the double digits. These stovepipes bring their own challenges, and in an industry that relies on IT to supplement health and safety as well as business operations, having to jump between systems is both time-consuming and detrimental to business agility.
By implementing a UEMP businesses can reap the major benefits described above, but what about all of the non-IT devices that generate events, alarms, logs and faults?
If the IoT will have an impact on businesses and their current monitoring and management infrastructure and processes, imagine the amount of information that is generated on an oil rig! Add this to existing IT infrastructure traffic and you have an enormous increase in information to be processed.
Understanding the impact of this information is also crucial. Like others, the oil and gas industry must conform to massive health and safety requirements and regulations. Adding data from a configuration management database (CMDB) to the UEMP now allows the operations to function properly (notice I said operations and not IT operations!)
Worried about the impact of the Internet of Things on your existing monitoring and management systems? Help is available. And read more on the subject here.