December 11, 2015 | Written by: Daryl Pereira
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As a hosting services company, Whogohost Limited’s reputation for reliability is critical for success.
To ensure high-performance cloud service delivery, the Nigerian business teamed with a global cloud provider offering SoftLayer resources. However, a sudden sharp decline in service quality greatly concerned Whogohost Chief Executive Officer Oluwatoba Obaniyi.
“Service quality just nose-dived,” says Obaniyi. “We started experiencing downtime, and at times it lasted for almost 24 hours.”
Investigating the abrupt service shift, Whogohost discovered that following an acquisition, the provider no longer offered SoftLayer cloud services.
“When we learned that our previous provider had moved from SoftLayer, it was a no-brainer,” says Obaniyi. “Quality of delivery is what’s most important for us, and we knew SoftLayer would give us that.”
Joining the SoftLayer reseller program, Whogohost now provides both shared and dedicated SoftLayer cloud hosting solutions to businesses, educational institutions and government organizations throughout Africa. The company’s projects include revamping a top university’s online presence, developing web and digital capabilities for a state government organization, creating Nigeria’s first movie ticketing web app and launching the country’s first multi-vendor e-commerce website.
With SoftLayer bare metal and virtual servers readily available, the company easily addresses a wide range of customer demands.
“Most service providers offer packages, but with SoftLayer you choose exactly what you want,” says Obaniyi. “Regardless of what your needs are, you always find something to fit. This is crucial for us.”
Plus, Whogohost now offers the stable, high-performance hosting services that customers demand.
“Reliability and uptime determine whether people want to work with us,” says Obaniyi. “With SoftLayer, I have complete confidence in selling our services to anybody.”
The move to the SoftLayer platform has paid off. Roughly two years after teaming up with IBM to deliver SoftLayer cloud services, Whogohost has established a leading position among Nigeria’s hosting providers.
“We have always been taking steady steps to achieve growth,” says Obaniyi. “But now we are first in the market, and our move to SoftLayer made that difference.”
Download a SoftLayer case study slide on the Whogohost engagement.