November 21, 2013 | Written by: Monica Gupta
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Change, we are told, is inevitable. This is not just a spiritual maxim but something enterprises are experiencing day in and day out in their business.
On the one hand enterprise resource planning (ERP) software like SAP has become an integral part of the everyday business of many enterprises. On the other hand these very ERPs are causing enterprises to face several issues, like:
- Investing in a capital intensive complex infrastructure
- Heavy dependency on in-house SAP and infrastructure subject matter experts (SMEs) for operations
- Lack of scalability and resiliency
- Inflexible infrastructure and lengthy delivery cycles of SAP services affecting time to innovation
- Multiple and complex SAP landscapes
- Lack of proper utilization of non-production SAP landscapes
- Lack of proper reporting on application performance and availability
All of these can cost an enterprise heavily in lost business, lack of productivity and transparency.
Time for a change
These issues ring a bell for change. The traditional infrastructure can no longer meet the needs of an agile environment wherein people need reliable data on scalable, resilient, cost-effective systems with proper transparency controls and availability on a variety of mobile devices.
Many of the issues of the traditional SAP setup can be overcome by moving to a private, shared cloud space. A cloud environment can support the business objectives by accelerating provisioning of resources and increasing utilization while supporting reduced infrastructure costs and total cost of ownership (TCO).
IBM SmartCloud for SAP applications is designed to deliver SAP software environments through an enterprise-class, virtualized, managed cloud infrastructure with improved service delivery and quality. IBM is a SAP-certified provider of cloud services with a long-standing strategic alliance that covers the largest scope of SAP partnerships within the SAP ecosystem.
What IBM SmartCloud for SAP offers
Key features of IBM SmartCloud for SAP include the following:
- A service portal and catalog of SAP services, which includes a wide range of predefined SAP-managed services with more transparent, flexible pricing options. Each customer can have a set of key users who use the service portal to manage the service. This group of client key users is authorized to access and request services from a service catalog, retrieve reports on their service-level agreements (SLAs), monitor the status of their prior service requests or raise problems to be resolved.
- Support for all of SAP Business Suite and SAP Business Objects products and a large variety of additional SAP middleware and partner products, including SAP High Performance Analytic Appliance (HANA) as a custom solution.
- Furthermore, the infrastructure can be designed to specific business requirements aligned with business-centric service-level agreements (SLAs).
- Support is available 24 hours a day, seven days a week, from highly qualified IBM SAP service staff located worldwide.
For more info, check out this YouTube video on SmartCloud for SAP:
And here is a video about SAP HANA as a custom solution:
IBM SmartCloud for SAP applications offers three service classes—full, development and entry—to meet the requirements for customer production, committed development and exploratory sandbox development SAP systems, respectively. SAP systems and landscapes can be offered in base sizes providing a certain level of SAP workload capacity (SAP Application Performance Standard—SAPS), which can be adapted to actual needs by adding further capacity, also measured in SAPS.
SmartCloud for SAP applications is built on IBM Cloud Computing Reference Architecture (CCRA). The IBM CCRA provides prescriptive guidance on infrastructure architecture. CCRA has distilled experiences from cloud engagements and experts across the globe into best practices, formalized through a common services method framework.
CCRA ensures that SmartCloud for SAP provides key qualities like infrastructure management, monitoring, security, availability, well-defined user roles, payment and billing systems.
Want to learn more? Check out this interactive white paper on SmartCloud for SAP.
Are you ready for a change? Do you have any experience with IBM SmartCloud for SAP? Share your comments below.