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October #cloudchat recap: The new CIO
October 11, 2013 | Written by: Kevin Allen
Categorized: Archive
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Cloud computing has dramatically altered the expectations put on today’s CIO. From purchasing decisions to vendor relationships and beyond, the new CIO must command an ever-shifting technological landscape in order to drive consistent business value.
This month’s #cloudchat focused on this new CIO role. We’ve pulled some of the highlights below:
Welcome to #cloudchat! Our topic this month is “The new #CIO: How #cloud is shifting tech leadership”
— IBMCloud (@IBMcloud) October 10, 2013
Today’s #cloudchat panel: @PeterKretzman of the CIO/CTO Perspectives blog, Nathan Day, tweeting from @SoftLayer and @IBMiCIO, CIO of @FIDM
— IBMCloud (@IBMcloud) October 10, 2013
Q1: Over the past 5 years or so, how has cloud shifted tech leadership? #cloudchat
— IBMCloud (@IBMcloud) October 10, 2013
A1 Lines of business tend to go around internal IT because cloud tools are often much more accessible and capable (Shadow IT)… #cloudchat
— SoftLayer (@SoftLayer) October 10, 2013
A1 (cont.) CIOs and tech leadership are faced with a significant challenge to manage in the midst of that tendancy. #cloudchat
— SoftLayer (@SoftLayer) October 10, 2013
A1. Cloud presents more choices, challenges, risk, & potential benefits to CIOs with typically less control over the outcome #cloudchat
— Roxanne ReynoldsLair (@IBMiCiO) October 10, 2013
A1.) Non-traditional IT buyers like the chief marketing officer are making IT purchasing decisions, #cloudchat
— Doug Kinnaird (@DougKinnaird) October 10, 2013
@DougKinnaird Yes, the CMO & others are purchasing IT: is that a good thing? How much should that worry the #CIO? #cloudchat
— Peter Kretzman (@PeterKretzman) October 10, 2013
Q2: What are some of the major challenges CIOs are facing with the proliferation of cloud? #cloudchat
— IBMCloud (@IBMcloud) October 10, 2013
A2 Fear in the IT organization #cloudchat
— Bill Cole (@billcole_ibm) October 10, 2013
@IBMcloud A2: Challenge: how to discourage excessive cloud proliferation (cost impact, chaos, lack of integration). #cloudchat
— Peter Kretzman (@PeterKretzman) October 10, 2013
@PeterKretzman @IBMcloud new hybrid roles have to be created to support the CIO Technical Business Architect, Cloud Architect #cloudchat
— Eric Saint-Marc (@thinkahead) October 10, 2013
Q3: What set of skills must a CIO possess today that wasn’t necessary 5 years ago? #cloudchat
— IBMCloud (@IBMcloud) October 10, 2013
A3 CIOs have to understand and accept the fact that their people have changed (smartphone-type IT expectations). #cloudchat
— SoftLayer (@SoftLayer) October 10, 2013
A3: As has been the case for quite some time, the good #CIO needs to focus on “moving up the stack” towards biz value. #cloudchat
— Peter Kretzman (@PeterKretzman) October 10, 2013
A3. CIO priorities have changed–Business strategy is the focus.Technology is a vehicle to achieve business success #cloudchat
— Roxanne ReynoldsLair (@IBMiCiO) October 10, 2013
@IBMcloud @DougKinnaird change is Cloud is dynamic vs static in a premise env as customers and technology drive change #cloudchat
— Eric Saint-Marc (@thinkahead) October 10, 2013
Q4: How has cloud limited or increased the influence of the CIO within organizations? #cloudchat
— IBMCloud (@IBMcloud) October 10, 2013
A4. Cloud can both limit or increase the influence of the CIO depending on the CIO & organization #cloudchat
— Roxanne ReynoldsLair (@IBMiCiO) October 10, 2013
A4 It’s a competition now between internal resources and external resources. CIOs who don’t adapt risk users going *around* them. #cloudchat
— SoftLayer (@SoftLayer) October 10, 2013
A4. Any board worth its salt will now heavily scrutinize any expressed need for broadening on-premises IT infrastructure. #cloudchat
— Peter Kretzman (@PeterKretzman) October 10, 2013
Q5: How does a CIO ready an organization to address the inherent security questions that come with cloud? #cloudchat
— IBMCloud (@IBMcloud) October 10, 2013
A5 They have to get out in front of that concern by qualifying public clouds or building a private cloud. #cloudchat
— SoftLayer (@SoftLayer) October 10, 2013
A5: Security of years past or internet boom isn’t agile enough to support today’s tech needs.. Security must become elastic! #Cloudchat
— Brian Fanzo (@iSocial_Fanz) October 10, 2013
A5. Review security checklist with cloud vendor prior to signing contract. Negotiate. Set realistic expectations.Don’t assume. #cloudchat
— Roxanne ReynoldsLair (@IBMiCiO) October 10, 2013
A5 Can’t hold the cloud to a higher standard than what has existed internally. I often see that happen (as a defensive posture). #cloudchat
— Peter Kretzman (@PeterKretzman) October 10, 2013
Q6: Some industries are more apt to adopt cloud. How does the CIO role differ from one industry to the next? #cloudchat
— IBMCloud (@IBMcloud) October 10, 2013
Cloud providers have scale to justify teams of security specialization rather than a line in the typical enterprise job desc. #cloudchat
— Tim Crawford (@tcrawford) October 10, 2013
A6: Even highly regulated industries (FinSvcs, Healthcare) and major industries are moving to cloud w/ critical data. #cloudchat
— Tim Crawford (@tcrawford) October 10, 2013
A6 The industries that seem more apt to adopt cloud are the ones that aren’t unnecessarily afraid of it. #cloudchat
— SoftLayer (@SoftLayer) October 10, 2013
Q7: Moving to the cloud, the #CIO must weight public vs. private vs. hybrid—how does he or she make that choice? #cloudchat
— IBMCloud (@IBMcloud) October 10, 2013
A7 There is no choice – the answer is hybrid whether or not the CIO drives it. #cloudchat
— SoftLayer (@SoftLayer) October 10, 2013
A7. Private & even hybrid clouds are stepping stones. I can easily envision a world where only v. large firms own servers. #cloudchat
— Peter Kretzman (@PeterKretzman) October 10, 2013
A7: There isn’t a standard to public/ private cloud. Most enterprises will leverage some form of hybrid approach. #cloudchat
— Tim Crawford (@tcrawford) October 10, 2013
Leveraging cloud (public or private) does not absolve one of responsibility. Responsibility can not be abdicated. #cloudchat
— Tim Crawford (@tcrawford) October 10, 2013
A7 Use common / ubiquitous platforms and API’s to reduce the level of effort to migrate between clouds. #cloudchat
— Jeff Schneider (@jeffrschneider) October 10, 2013
Q8: What must the CIO do to ensure that relationships with cloud providers are well maintained? #cloudchat
— IBMCloud (@IBMcloud) October 10, 2013
A8 Cloud vendors should be treated with the same level of care as traditional hardware and software vendors … maybe more. #cloudchat
— SoftLayer (@SoftLayer) October 10, 2013
A8: As with any vendor: stay on top of them & your evolving needs. Trust but verify, as one tweet here said. #cloudchat
— Peter Kretzman (@PeterKretzman) October 10, 2013
A8 As a CIO, more and more of my time is spent doing Vendor Relationship mgmt #cloudchat
— Roxanne ReynoldsLair (@IBMiCiO) October 10, 2013
Unlike the past, cloud requires that the #CIO consider their exit strategy (in detail) with the provider before signing. #cloudchat
— Tim Crawford (@tcrawford) October 10, 2013
A8 Wrong question. The right question is “What should the cloud providers do to maintain a strong relationship with the CIO?” #cloudchat
— Jeff Schneider (@jeffrschneider) October 10, 2013
Q9: How must the #CIO‘s approach to staffing change in a #cloud environment? #cloudchat
— IBMCloud (@IBMcloud) October 10, 2013
A9 This isn’t HR-friendly, but hire young for jobs that involve clouds. There is a generational gap. #cloudchat
— SoftLayer (@SoftLayer) October 10, 2013
Gotta disagree. This is simply a new skill. @SoftLayer A9 This isn’t HR-friendly, but hire young for jobs that involve clouds. #cloudchat
— Bill Cole (@billcole_ibm) October 10, 2013
A9: Staffing doesn’t have to change to support the #cloud but companies must train employees to adapt new skill sets… #cloudchat
— Brian Fanzo (@iSocial_Fanz) October 10, 2013
@SoftLayer In some cases there is a generational gap. That should not chg the hiring strategies in IT. Other factors prevail. #cloudchat
— Tim Crawford (@tcrawford) October 10, 2013
Join us for the next chat Nov. 14 from 4-5 p.m. ET! #cloudchat
— IBMCloud (@IBMcloud) October 10, 2013

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