February 2013 #cloudchat recap: Is customer service cloud’s Achilles heel?


Share this post:

Add Comment
No Comments

Leave a Reply

Your email address will not be published.Required fields are marked *

More Archive Stories

What is a burst in the cloud?

A simple explanation of a cloud burst.

Continue reading

Control the Hadoop environment with IBM Workload Automation

The IT equivalent of peanut butter and jelly. We love it when good things come together–peanut butter and jelly, chocolate and milk, and even Batman and Superman–so we were thrilled when we found a great way to integrate Apache Hadoop and IBM Workload Automation. For those not in the know, Apache Hadoop is an open-source […]

Continue reading

Five reasons to have a personal private cloud at home

By Kirk Steinklauber What does it mean to have a personal private cloud at home? I’ll explain in more detail later in this post, but in very simple terms, it means that you have access to computing resources like your personal data and applications from anywhere. Since there are personal and partially free cloud solutions […]

Continue reading