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February 2013 #cloudchat recap: Is customer service cloud’s Achilles heel?

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Big data’s new supporter: The Open Data Platform

If you are a technologist like me, you know big data is a big deal—but what is it, and why should we care about it? And how, exactly, do we use it? Big data transforms the way our society processes information and will change the way we think about our world. It allows us to analyze vast amounts of […]