Melody Bienfang

November 21, 2018

Gain Collaboration Expertise Through the Newly Released ChatOps Advocate Course

IBM Cloud Service Management and Operations (CSMO) ChatOps Advocate is a course designed to teach students about Information Technology Service Management (ITSM) Incident Management using a variety of collaboration tools, such as Slack, HipChat, and others.

Continue reading

September 26, 2018

Financial Services Clients are Overcoming Cloud Adoption Challenges

IBM Cloud Service Management and Operations understands the needs of the financial services industry and is already working with many financial clients as the catalyst that helps them take the leap to the cloud through effective automation, dashboards and monitoring, and management of multi-cloud environments.

Continue reading

September 14, 2018

Save the Date(s): Cloud Service Management and Operations Webinars

You can now register for our knowledge-enhancing webinar series on the important domain areas of Cloud Service Management and Operations (CSMO)—a critical set of practices to help ensure success on the cloud. 

Continue reading