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Retirement of Insights Twitter service

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Thank you for using the Insights for Twitter service on Bluemix. We’d like to inform you that we are retiring the Insights for Twitter service on April 28, 2017.

Here’s what you need to know:

End of Marketing Date: April 28, 2017

April 28, 2017 marks the End of Marketing date. As of April 28, 2017, the service tile will be removed from the Bluemix catalog, and you will no longer be able to provision new Insights for Twitter instances.

End of Support Date: May 31, 2017

May 31st, 2017 marks the End of Support date. All instances provisioned by any user will be deleted on this date. Users are therefore asked to un-provision their Insights for Twitter service instance(s) prior to this End of Support date.

What alternative service can I use instead of Insights for Twitter?

We recommend that users of Insights for Twitter look to Twitter’s Gnip API services (www.gnip.com) for their Twitter data needs directly.

How do I get an account on Twitter’s Gnip service?

Please contact Twitter at www.gnip.com. Twitter will set up accounts for qualified customers. Your relationship will be directly with Twitter and not through IBM.

Will I be able to have my application on IBM Bluemix connect to Twitter’s Gnip services that are outside of Bluemix?

Yes. Bluemix applications can call APIs hosted on systems outside Bluemix. The API end-points and credentials that your code will reference will be those provided to you for your new Gnip service account. Please contact Twitter at www.gnip.com for details.

What is the difference between Insights for Twitter service from IBM and the Gnip services from Twitter?

Insights for Twitter gets your tweets from Twitter via Gnip and stores them in the IBM Cloud for you. Gnip instead gives you direct access to a large number of services including Powertrack, Historic Powertrack, Search API and others. You can find more details at support.gnip.com. Technical guidance for migrating from Insights for Twitter to Gnip will be provided in a separate blog over the coming days.

As always, we’re here to help! Please reach out to us in the support forums.

—The Bluemix Team

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