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How conversational AI improves the digital banking experience
At ABN AMRO Bank, we aim to be a personal bank in the digital age. Our approach to customer ...
In Germany, student projects explore and advance AI-human interactions
In recent years, artificial intelligence has made enormous strides. AI is powering self-driving cars...
Hit by a hurricane? InsurBot can help with your claim
Call centers at insurance companies face enormous pressure when natural disasters strike. Policyholders hurting from their losses need urgent help. But customer service agents can be overwhelmed by the spike in calls. That happened in recent years ...
How AI-powered virtual assistants can help boost service
What makes a financial services organization a good bet for a customer? To start, customers look for a successful track record, a commitment to fiduciary duties and low fees. But they also value responsiveness. When customers have a question, they ...
Virtual assistant boosts health insurance customer service
Did you know that three out of four New Zealanders don’t have private health insurance? Our mission here at nib is to help our fellow Kiwis gain insurance coverage by using digital technologies like AI to disrupt the New Zealand health insurance ...
Contact center optimization helps keep classrooms open
Mainframe as a service from the cloud supports...
Digital public works certification with...
Regions Bank: A methodology to develop high...
