natural language processing

Base22: A blueprint for finding the value in information

The most exciting thing about my job is being able to work with a variety of companies across the world. I’ve worked in the automotive industry, in the logistics business, with pharmaceutical companies and with oil companies. And the one thing they all have in common is information overload. Extracting maximum value from information Large […]

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The biggest revolution in video viewing since cable TV

At IRIS.TV we’re using machine learning to enable the biggest transformation of how people watch video since the evolution of cable television. I know that’s a bold claim. But let me show you why we believe it. For decades, succeeding in the biggest media business in the world – television – came down to having […]

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AI plus Social = Learning what customers want

Companies are always trying to get inside their customers’ heads. They ask: What will they buy? Why will they buy it? And how do I get them to buy my products instead of my competitors’? Marketers have used evolving forms of market research and demographic customer segmentation and analysis for many years. But you can’t […]

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AI technology helps protect teens from cyberbullying

An astonishing 87% of youth have witnessed cyberbullying. In 2017 alone, over 13 million American children were bullied or cyberbullied. For me, the struggle against bullying and cyberbullying is a personal one. In October of 2006, my 13-year-old daughter Megan took her own life as a result of cyberbullying. Committed to helping prevent similar tragedies, […]

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Chatbots help bridge the context gap in customer service

Meet Nadine. Nadine finds unexpected charges on her phone bill and, boy, is she frustrated. The same thing happened last month, and she had to speak with three different agents before the problem finally went away. Now that it’s back, Nadine is considering a switch to another provider. She even tweets about it, complaining to […]

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Analyzing tweets to predict flu epidemics

Influenza is a serious health problem. Millions of Americans get the flu each year. It sends hundreds of thousands to the hospital and thousands die from it. If healthcare professionals could more accurately predict when and where flu outbreaks will peak, they could improve the timing of flu vaccination clinics, better communicate the need for […]

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Can we communicate just by thinking?

Is there a way to communicate just by thinking? New technology is getting us there. And soon, it could speak for a young woman who can’t talk in traditional ways. I started to look at helping people with disabilities when my daughter volunteered at the New Heights Therapy Center. The center provides equine therapy, where […]

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