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From physical to digital: How the pandemic is transforming events
In-person events and customer interactions have come to an almost complete standstill as a result of...
AI speeds document discovery, giving law firms a leg up
Here’s some food for thought on where technology fits into the legal profession. First, ask a hundred lawyers why they chose their calling. Then ask 100 clients how they want their law firms spending their time and racking up billable hours. The ...
AI helps companies meet new data protection challenges
In an ideal world, rules should be based on principles—on what’s right, not what’s easy. In Europe, a good example of that maxim in action is the General Data Protection Regulation (GDPR), a set of rules adopted in 2016 designed to protect ...
Businesses gain edge in digital world with high-tech consulting
My company, Sopra Steria, is a digital transformation service provider. Our 40,000 employees offer ...
How to find new football stars with AI technology
For football (or soccer, for American) fans, talent on the field is a thing of beauty. Names like Messi, Ronaldo, Pelé and Zidane evoke images of unparalleled grace and athleticism. As we saw in this year’s World Cup, new stars are emerging all ...
How AI technology helps to boost the customer experience
Companies use all kinds of tools to find out what customers think about their products and services so they can improve the overall customer experience (CX). They mine data from social media, conduct focus groups and surveys, and collect feedback ...
How AI transformed ABB customer support in just 90 days
When most manufacturers think of using IT solutions to support their business, they generally focus on augmenting their physical assets, or upgrading their inventory or supply chain management systems. ABB is different. With our unified, cross-...
How to improve social influencer marketing with AI technology
If you were a marketer, imagine the thrill of creating a commercial so compelling that your audience...
Save the Lawyer: AI technology accelerates and augments legal work
Law firms are under tremendous pressure to innovate to provide better value to their clients, who ...
Smarter water, better wine at E. & J. Gallo Winery
by Nick Dokoozlian
Five steps to becoming a cognitive business
by Aaron Sultan
Cognitive + Retail: Macy’s shoppers get help from in-store...
by Don White