IBM Retail

Cognitive concierge helps 1-800-Flowers simplify gifting

Mother’s Day can be stressful. What’s the perfect gift for my mom, wife, and sister? What’s she expecting and how can I best show her she’s appreciated? As a young kid, it was simple. I would draw or create artwork for my mom. Maybe I’d write her a card. As I’ve gotten older, my default […]

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Furniture evolution: From railway delivery to a mobile showroom app

From the westward expansion of the 1800s through wars, economic downturns, and other hardships, Bernhardt Furniture Company has been an innovator in furniture design and manufacturing. The company began in 1889 with my grandfather’s entrepreneurial spirit, a saw mill and a vision to manufacture and supply sturdy oak furniture to people as far away as […]

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My first NRF Show: Retailer insights for the global storefront

The retail industry is changing at an amazing speed, which I saw firsthand last week at Retail’s BIG Show, the annual NRF convention in NYC. The trade show attracted more than 35,000 retail professionals, and I was among them as an NRF newbie. It was dazzling! #nrf17 is happening! 🙂 #marchesa @ibmretail #WatsonRetail #retail […]

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