digital transformation

How financial services can see gains with blockchain

For banks and other financial enterprises, collaborative solutions are essential to digital transformation. Yet such firms are often caught in the “prisoner’s dilemma,” meaning they fail to cooperate even when it would be beneficial. The concept stems from the lack of trust between two prisoners being questioned separately by the police: because they distrust each […]

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How to increase loyalty with tech-smart consumers

Digital transformation is sweeping the retail industry. It’s especially evident in B2C marketing, where we must rethink our processes and refresh our technology to become relevant to today’s tech-smart consumers. At MediaWorld, Italy’s largest retailer of consumer electronics, we’re transforming by putting customer data at the center of marketing operations. Whereas before our marketing was […]

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How to make banking “invisible” with digital transformation

My company, DBS Bank, is the largest bank in Singapore. To improve the customer experience across our operations throughout Southeast Asia, we’ve been engaged in digital transformation for some time. Our goal is to make banking invisible to our 12 million customers. Yet we still relied on some manual processes that lessened our efficiency. Slow […]

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Why ANZ bank is optimistic about blockchain technology

With so much hype surrounding blockchain, we at ANZ bank have been keen to develop practical and deliverable use cases. We’re optimistic about one that applies distributed ledger technology to digitize financial guarantees between landlords and tenants in commercial property leasing. Working in a modest consortium with Westpac bank, shopping center operator Scentre Group and […]

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How cloud technology is helping boost home ownership

A rickshaw driver in Mumbai. The owner of a food stall in Badlapur. A corporate executive in Chennai. As different as they are, these people have at least one thing in common: they are all now homeowners thanks to loans from DHFL. Owning a home is everyone’s dream and it’s not always easy to own […]

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Businesses gain edge in digital world with high-tech consulting

My company, Sopra Steria, is a digital transformation service provider. Our 40,000 employees offer consulting, systems integration, software development, infrastructure management and business process services across 20 countries. This gives us considerable insight into the competitive issues facing enterprises in today’s lightning-fast digital world. Those of us from the IT industry used to having IT-related […]

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Transforming Europe’s largest port into a digital service

The Port of Rotterdam is Europe’s largest seaport. In existence since the 13th Century in a shallow delta at the intersection of Germany, France, the Netherlands and the North Sea, the port has grown to handle more than 461 million tons of cargo annually carried by more than 130,000 vessels. There’s more to the story […]

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