cognitive business

Woodside Energy drills for insight with cognitive computing

No geologist or engineer goes into their career thinking they’d love to spend Monday through Thursday full time hunting for needed nuggets of information, and only on Friday possibly getting the opportunity to come up with innovative solutions. But, that’s the harsh reality. With over 30 years of experience building and operating liquefied natural gas […]

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Pursuing Watson-powered hospitality with passion

I am ardent in pursuing innovative technology solutions that drive business value. In fact, I rebranded our information technology department at Constance Hotels, Resorts & Golf so that it’s now called Innovative Technology. Because, technology is really about enabling innovation. Our departmental commitment to technological innovation grew out of not only my own passion for […]

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Cognitive + Marketing: Three ways to better engage consumers

I receive more than 100 promotional emails every day. As a result, I delete nearly all of them, only keeping those sharing a well-timed sale or a catchy headline. This is in addition to the ads that pop up when I’m surfing online or checking social media. There’s a constant demand to spend more time, […]

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The data that put Influential in control

When you need to deliver on a six-figure contract, you can’t get derailed because somebody’s stuck in a college classroom. My company, Influential, is an AI influencer technology that matches brands with social media influencers. Our technology uses machine learning and transparent data to identify and connect top-engaged accounts on social media with the perfect […]

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Influential and the power of personality insights

I’m not famous. I have no talent. And I’m not creating the kind of social media content you’re probably used to seeing. Back in the early days of Twitter and Instagram, I created accounts with names like @Travel, @Automotive and @Fashion. I owned those accounts because I claimed them first. But I didn’t sell them—I […]

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Cognitive concierge helps 1-800-Flowers simplify gifting

Mother’s Day can be stressful. What’s the perfect gift for my mom, wife, and sister? What’s she expecting and how can I best show her she’s appreciated? As a young kid, it was simple. I would draw or create artwork for my mom. Maybe I’d write her a card. As I’ve gotten older, my default […]

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Honeywell: Three ingredients for augmented intelligence

I know that, as a human, I have a limited capacity for knowledge. But, I also know that I can augment my knowledge. I can form a support system, aided by computers that have the power to read, search and retain millions of documents. That support system has already begun on my mobile device. Most […]

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Four things you’re missing with customer feedback surveys

For a long time, InMoment has specialized in capturing the voice of the customer. Back in the early 2000s, we started with voice comments in surveys. The stories were so powerful that we made mix tapes and gave them to our clients for the holidays. It’s impossible to forget the richness of those stories—the humor, […]

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SimpleC: Uncovering memories and sparking patient motivation

More than a good day — Jason is one of our SimpleC clinicians. He visits assisted living facilities, and works with people who have dementia. One day, he met a man who sat alone in a community room. The man didn’t talk. Talking was hard. Sometimes, he uttered a broken phrase. Jason uncovered a piece […]

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