AI

How AI helps Japan Airlines personalize the travel experience

Written by Takayuki Okamoto | AI/Watson, Cloud, IBM Services...

For airlines, the sheer volume of flights and travelers can sometimes make it difficult to provide a personalized customer experience. When airports are busy and flights are full, passengers sometimes feel that the airline simply sees them as objects to be transported from point A to point B. In response, Japan Airlines decided to set ...read more


Applying commercial tech to the global health supply chain

Written by Jamey Butcher | Cloud, Government, Healthcare...

At Chemonics, we believe that those who have the least deserve our best. For more than 40 years, we’ve strived to help people live healthier, more productive, and more independent lives. In 2015, we won the $9.5 billion USAID Global Health Supply Chain Program – Procurement and Supply Management (GHSC-PSM) project. Our mission was twofold. ...read more


The problem of rural internet access: How AI is helping

Written by Jim Stritzinger | AI/Watson, Cloud, Telecommunications

Nineteen million people in the United States lack high-speed internet access. Many of these people live in rural areas, where fiber, coaxial cable, DSL or any other kind of broadband infrastructure is scarce or nonexistent. This is a huge issue for rural community administrators and school officials who have been struggling to help their communities. ...read more


Converting weather forecasts into smart business decisions with AI

Written by Brandon Rude | AI/Watson, Cloud, Professional Services...

Few would doubt the idea that weather has a big impact on business. Think of how something as basic as holiday retail spending can be sharply influenced by a blizzard or frigid temperatures. While those kinds of big, macro effects are easy to understand, the real nature of the relationship between weather and business is ...read more


How to delight store shoppers with digital innovation

Written by Cyril Bourgois | AI/Watson, Cloud, Internet of Things (IoT)...

When I shop online, I enjoy the price transparency, the infinite range of products, 24×7 availability and no waiting in line. Still, I sometimes miss the human contact of a brick-and-mortar store where employees help create a warm and lively atmosphere To give customers the best of both worlds, those of us at Groupe Casino ...read more


How AI technology can help boost fashion forecasting

Written by Vineet Gautam | AI/Watson, Retail

India is a country of fashion-loving millennials who love to wear the latest colors and styles. To capitalize on this strong market, however, fast fashion retailers such as my company, Bestseller India, have several challenges to overcome. The first is common to all retailers: how to offer consumers the right merchandise in the right store ...read more


SilverHook gains edge with AI in race to the podium

Written by Nigel Hook | AI/Watson, Cloud, Media and Entertainment...

Last year, after breaking the Guinness World Record for the Key West to Cuba run, we wondered what was next for the #77 Lucas Oil SilverHook ocean racing powerboat? We found the answer in the 50th anniversary of the Trinidad & Tobago Great Race, one of the most grueling races in the world. The 115-mile ...read more


Smarter surgical recoveries with wearable technologies

Written by Curt Wiedenhoefer and others | AI/Watson, Healthcare, Life Sciences

When we entered the field of orthopedic medicine 20 or so years ago, a total knee device sold for $15,000. Today it’s $3,000. Implants are now essentially commodity items. They’re all FDA approved, and patients generally see good results. However, with today’s shift to value-based healthcare, including programs such as Comprehensive Care for Joint Replacement ...read more


How to increase loyalty with tech-smart consumers

Written by Giuseppe Cunetta | AI/Watson, Consumer Products, Electronics...

Digital transformation is sweeping the retail industry. It’s especially evident in B2C marketing, where we must rethink our processes and refresh our technology to become relevant to today’s tech-smart consumers. At MediaWorld, Italy’s largest retailer of consumer electronics, we’re transforming by putting customer data at the center of marketing operations. Whereas before our marketing was ...read more