Travel and Transportation

High-tech blockchain paves the way for cars to pay

Self-driving cars are the future of transportation. That much is certain. But what’s not certain is how the surrounding infrastructure—roads, charging stations, parking lots, insurance, etc.—will adapt. When a driverless vehicle needs to recharge its battery, use a toll road or park, who will pay? And how will the transaction occur? These are the kinds […]

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Transforming Europe’s largest port into a digital service

The Port of Rotterdam is Europe’s largest seaport. In existence since the 13th Century in a shallow delta at the intersection of Germany, France, the Netherlands and the North Sea, the port has grown to handle more than 461 million tons of cargo annually carried by more than 130,000 vessels. There’s more to the story […]

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Re-imagining logistics with aerial drone delivery

Imagine if customers could receive small packaged goods in less than an hour, instead of a day or a week. The time and cost savings could change how goods are purchased and consumed, with far-reaching consequences across the supply chain and to people’s lives. That is the promise of today’s emerging autonomous transportation systems that […]

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Introducing Ivy, your new cognitive hotel concierge

Traveling can be stressful. It often involves long lines at airport security, flight delays, traffic congestion, crowded trains and juggling luggage. When you finally get to your hotel, you want your stay to be comfortable and easy. I launched Go Moment in 2012 with the goal of helping guests get better service. To do so, […]

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Our journey to collaborative and cognitive computing

Canal Barge Company, Inc., is a midsize marine transportation company with a refreshing openness to new technologies. We’ve recently transitioned our email system to the cloud, deployed a cloud-based collaboration platform and started to explore cognitive computing, all with promising results. Canal Barge has offices up and down the Mississippi River with employees working in […]

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Vacation with IBM Watson and discover a whole new world

From the very beginning, my partners and I at Walk and Explore knew that artificial intelligence would help us create something totally different from what already existed in the travel marketplace. Travel can expose you to new and amazing experiences. Yet, despite the best laid plans, if you’re new to somewhere these experiences can be […]

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Don’t let the internet ruin your sunset

I helped online travel planning take off. Now I want to get it back on course. Here’s what happened: I started out as a travel agent, then went to American Airlines and spent 24 years in marketing and IT. When we saw the internet boom, we asked: “How can this help travel planning?” Great question. […]

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Empowered employees create happy passengers at TAV Airports

The most exciting part of my job as the CEO of TAV Airports is dealing with people, especially our passengers and employees. TAV operates 15 airports and delivers services such as duty-free shopping, upscale dining, entertainment and passenger lounge services and parking management to another 75 airports around the world. I constantly ask myself how […]

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Embrace employee feedback for smoother sailing: Four tips from Carnival

Improving operations with crew input — At Carnival Corporation, we recognize that the people who know the business best are often those on the front line, the ones directly engaging guests. For us, these are the crew members on our more than 100 ships serving 11 million guests annually. In other organizations, it could be […]

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