Professional Services
AI speeds document discovery, giving law firms a leg up
Here’s some food for thought on where technology fits into the legal profession. First, ask a hundred lawyers why they chose their calling. Then ask 100 clients how they want their law firms spending their time and racking up billable hours. The chances are that neither group mentioned the time-consuming drudgery of the early discovery, […]
AI helps companies meet new data protection challenges
In an ideal world, rules should be based on principles—on what’s right, not what’s easy. In Europe, a good example of that maxim in action is the General Data Protection Regulation (GDPR), a set of rules adopted in 2016 designed to protect privacy and personal data for citizens living in the European Union (EU) and […]
Converting weather forecasts into smart business decisions with AI
Few would doubt the idea that weather has a big impact on business. Think of how something as basic as holiday retail spending can be sharply influenced by a blizzard or frigid temperatures. While those kinds of big, macro effects are easy to understand, the real nature of the relationship between weather and business is […]
How data can help improve response to natural disasters
Each time there’s a natural disaster, we see the same scenario: Everyone from national government leaders and the military to the small-town mayor and scores of volunteers with big hearts and expertise come together to respond to the event. All those people, at every level, need to communicate, need to share information and need to […]
How AI technology helps to boost the customer experience
Companies use all kinds of tools to find out what customers think about their products and services so they can improve the overall customer experience (CX). They mine data from social media, conduct focus groups and surveys, and collect feedback from customer service reps. Eventually, all this information can reveal what customers are thinking and […]
How a high-tech AI solution can boost employee engagement
When I entered the workforce many years ago, I became disengaged because I felt overlooked by my managers—they never communicated the impact my work had on the organization. My experience mirrors the latest employee engagement research that shows employees crave real and immediate recognition. Just saying “good job” or “I appreciate you” doesn’t cut it; […]
Save the Lawyer: AI technology accelerates and augments legal work
Law firms are under tremendous pressure to innovate to provide better value to their clients, who demand more value for their legal dollars. Providing higher-value services in turn boosts firms’ competitiveness. However, much of the day-to-day work of any legal office – whether it’s in-house counsel, a boutique firm or one of the largest legal […]
Global collaboration helps spark creativity and productivity
As the director of Digital and Mobile Strategy at Aleron (formerly Superior Group), a global workforce solutions firm, my focus is helping our employees around the world become as efficient, productive and creative as possible. Social collaboration has been essential to this effort. Although no two journeys to collaboration are the same, there are common […]
Pre-sales support = happier clients, from Ayi & asociados
Partnering enhances our credibility — As an IBM Advanced Business Partner, our company enjoys a number of benefits, including substantial pre-sales support to help win business. Ayi & asociados is a systems integrator and solution provider focusing on integration, mobile and business process management (BPM) technologies with customers throughout Latin America. Our customers, who are […]