Insurance

Hit by a hurricane? InsurBot can help with your claim

Written by Arun Bala and Anthony Peccerillo | AI/Watson, Insurance, Professional Services

Call centers at insurance companies face enormous pressure when natural disasters strike. Policyholders hurting from their losses need urgent help. But customer service agents can be overwhelmed by the spike in calls. That happened in recent years when a record number of hurricanes, floods and other disasters hit the United States. Policyholders were turned off ...read more


How AAIS innovates with blockchain to ease regulatory reporting

Written by Joan Zerkovich | Blockchain, Cloud, IBM Garage...

“How AAIS uses blockchain to ease regulatory reporting” by Joan Zerkovich originally appeared on Blockchain Pulse.   Insurance carriers have been collecting data for decades. The American Association of Insurance Services, or AAIS, serves as a bridge between carriers and regulators for regulatory reporting. We anonymize and aggregate a specific subset of a carriers’ data ...read more


Progressive seeks industry edge with high-tech Quantum

Written by Frederik Flöther | Computer Services, Insurance, Quantum Computing

The science and technology world has been abuzz about quantum computers for years, which promise to solve problems beyond what classical computers ever could. The first industry applications are now being explored and it is expected that within five years quantum computing will be mainstream. Companies like Progressive Insurance are already taking action to learn ...read more


AI technology boosts service for health insurance customers

Written by Ben Rose | AI/Watson, Healthcare, Insurance

Did you know that three out of four New Zealanders don’t have private health insurance? Our mission here at nib is to help our fellow Kiwis gain insurance coverage by using digital technologies like AI to disrupt the New Zealand health insurance market. nib is the second-largest health insurance company in New Zealand—with more than ...read more


Analytics and AI can improve healthcare benefits decisions

Written by Monique Reece | AI/Watson, Analytics, Cloud...

Most of us are aware that advanced analytics and AI can help doctors diagnose disease and treat patients better. An area of decision support that’s been neglected, however, is healthcare benefits. This is unfortunate because benefits decisions can have serious financial and wellness consequences for every employer and its employees. Indeed, a typical family of ...read more