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OP Financial Group: Improving ROI and customer relations with AI
At OP Financial Group, online chat is quite popular with our customers. We realized this when we ...
Anatomy of an intelligent blockchain trading solution
Anatomy of an intelligent blockchain trading solution by Ciaran McGowan originally appeared on Blockchain Pulse. we.trade is a digital platform that helps buyers and sellers trade across borders in a new way. Powered by the IBM Blockchain Platform ...
Hit by a hurricane? InsurBot can help with your claim
Call centers at insurance companies face enormous pressure when natural disasters strike. Policyholders hurting from their losses need urgent help. But customer service agents can be overwhelmed by the spike in calls. That happened in recent years ...
How AAIS innovates with blockchain to ease regulatory reporting
“How AAIS uses blockchain to ease regulatory reporting” by Joan Zerkovich originally ...
Progressive seeks industry edge with high-tech Quantum
The science and technology world has been abuzz about quantum computers for years, which promise to solve problems beyond what classical computers ever could. The first industry applications are now being explored and it is expected that within five ...
Virtual assistant boosts health insurance customer service
Did you know that three out of four New Zealanders don’t have private health insurance? Our mission here at nib is to help our fellow Kiwis gain insurance coverage by using digital technologies like AI to disrupt the New Zealand health insurance ...
Analytics and AI can improve healthcare benefits decisions
Most of us are aware that advanced analytics and AI can help doctors diagnose disease and treat patients better. An area of decision support that’s been neglected, however, is healthcare benefits. This is unfortunate because benefits decisions can ...
Contact center optimization helps keep classrooms open
Mainframe as a service from the cloud supports...
Digital public works certification with...
Regions Bank: A methodology to develop high...
