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How conversational AI improves the digital banking experience
At ABN AMRO Bank, we aim to be a personal bank in the digital age. Our approach to customer ...
Contact center optimization helps keep classrooms open
In the early summer of 2020, we at the Rhode Island Department of Health (RIDOH) had a lot to be proud of. Just a few months earlier, in March, my team in epidemiological operations (Epi-Ops) witnessed the full-on assault of COVID-19 on our state’s...
How cloud and AI are de-carbonizing road construction
When most people hear the term “smart roads,” they associate it with the use of various digital technologies to monitor and optimize the movement of traffic on them. These initiatives, which include the use of embedded devices to communicate with...
How unlocking the value of data can optimize nuclear power generation
Bruce Power provides more than 30 percent of Ontario’s electricity at 30 percent less than the ...
Mainframe as a service from the cloud supports Arizonans in need
In order to effectively deliver social services to the people of Arizona, the Arizona Department of ...
AI advisor helps exploration geologists make better, faster predictions
At Wintershall Dea, we’re committed to digitization that improves our decision making and makes us...
STEM provides tech opportunities for teens, diversity in thought
By making Science Technology Engineering and Math (STEM) an integral part of secondary school ...
Quality process management keeps Qatar’s public works projects on track
The Public Works Authority in the State of Qatar, Ashghal, is responsible for the design, ...
Standard Bank Group prepares to embrace Africa’s AI opportunity
Africa is no stranger to the challenges of infectious diseases. Since 2015, stabilizing ...
How machine learning keeps ambulance transport...
Mainframe as a service from the cloud supports...