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AI visual insights drive manufacturing efficiency gains
Industry 4.0 means smarter manufacturing. By integrating AI, IoT, analytics and other connected technologies into factory operations, manufacturers can initiate a new wave of efficiency without major investments. IBM’s own experience as a ...
How to increase loyalty with tech-smart consumers
Digital transformation is sweeping the retail industry. It’s especially evident in B2C marketing, where we must rethink our processes and refresh our technology to become relevant to today’s tech-smart consumers. At MediaWorld, Italy’s largest ...
How to create powerful customer service with digital humans
I think one of the big challenges for AI is public perception. People think it’s much more advanced than it really is. There’s also a common fear of AI—that it will take our jobs, make human beings redundant and somehow rule over us. In my view...
Panasonic innovates to help businesses delight customers
Providing a great guest experience drives the hospitality, travel and entertainment industries. Poor experiences affect brand loyalty and image and decrease guests’ likelihood to return to the venue, whether it’s a hotel, restaurant, theme park ...
Elio With Watson: Transforming customer support at NetApp
NetApp is leading a digital customer experience transformation by changing the way customers interact with the company. Our goal is to assist customers anytime via any channel. And we must respond quickly and accurately with minimal effort on their ...
Bragi uses Watson IoT to deliver computing power to the ears
My company, Bragi, is the inventor and producer of the world’s first “hearable” microcomputers...
Whirlpool Corporation: Why not move everything to the cloud?
When I buy kitchen appliances, I want them to work flawlessly. I want the refrigerator to keep ...
Save the Lawyer: AI technology accelerates and augments ...
by Thomas Suh
How high-tech blockchain is creating new payment ...
by Juan Jimenez Zaballos
How one hospital gains productivity with high-tech AI
by Claudio Abiuso