IBM Customer Stories: As told by our Customers

Kristine Campagna

COO of COVID Operations

Now the head of the COVID epi-ops unit, Kristine has been a public health officer for the RI Department of Health since 2008.

Articles by Kristine

Contact center optimization helps keep classrooms open

Contact center optimization helps keep classrooms open

In the early summer of 2020, we at the Rhode Island Department of Health (RIDOH) had a lot to be proud of. Just a few months earlier, in March, my team in epidemiological operations (Epi-Ops) witnessed the full-on assault of COVID-19 on our state’s...