Greg Cross, Chief Business Officer, Soul Machines

How to create powerful customer service with digital humans

I think one of the big challenges for AI is public perception. People think it’s much more advanced than it really is. There’s also a common fear of AI—that it will take our jobs, make human beings redundant and somehow rule over us. In my view, I just don’t see this happening. AI augments human […]

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High-tech AI helps make digital humans for social good

Artificial intelligence has received an extraordinary amount of hype from the media. Hollywood in particular has pushed a dystopian view—it’s science fiction that has an awful lot of fiction in the science. We are heading into an era where we’ll be increasingly interfacing with artificial intelligence—as robots, machines, drones, self-driving cars, chatbots, etc. And because […]

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