IBM Customer Stories: As told by our Customers

Arun Bala

Vice President of Product Management

Arun Bala is Vice President of Product Management at CodeObjects, Inc. , a developer of insurance systems for property and casualty insurers across the United States.

Articles by Arun

Hit by a hurricane? InsurBot can help with your claim

Hit by a hurricane? InsurBot can help with your claim

Call centers at insurance companies face enormous pressure when natural disasters strike. Policyholders hurting from their losses need urgent help. But customer service agents can be overwhelmed by the spike in calls. That happened in recent years ...