Arun bala, CodeObjects, Inc.

Hit by a hurricane? InsurBot can help with your claim

Written by Arun Bala and Anthony Peccerillo | AI/Watson, Insurance, Professional Services

Call centers at insurance companies face enormous pressure when natural disasters strike. Policyholders hurting from their losses need urgent help. But customer service agents can be overwhelmed by the spike in calls. That happened in recent years when a record number of hurricanes, floods and other disasters hit the United States. Policyholders were turned off ...read more