IBM Client Success Field Notes is the official IBM Client References blog. Here, we aim to share the unique and personal stories of IBM solution implementations. Join us on IBM Field Notes to read insights, best practices and lessons learned from IBM clients, IBM Business Partners and members of the IBM Client References team. Hear and learn about varying professional and personal perspectives, successes and experiences of IBM clients and business partners. Follow along to go behind the scenes of IBM client experiences. The blog is intended to be a platform for dialogue and a source of insight for existing and prospective clients. We hope you’ll participate in the dialogue and share some of the content you find here with colleagues and friends. For more information and IBM client case studies, visit ibm.com/casestudies or email us at custref@us.ibm.com. This blog is managed by Jolene Hall, @halljolene. We’re following IBM Social Computing Guidelines.