Prepare for the real world – engage a Client Experience Center

By | 2 minute read | July 26, 2019

“People never learn anything by being told, they have to find out for themselves.”

― Paulo Coelho, Veronika Decides to Die

Nothing beats first-hand knowledge. You can sit in classrooms, watch training videos and learn every theory and strategy. But nothing prepares you like actually sitting behind that steering wheel with your hands at “10 and 2,” climbing into that saddle or taking that first punch in the ring. In the real world when facing real problems, there is no greater preparation, no greater teacher than experience.

To make sure that our Business Partners are adequately prepared to address the challenges and questions of their customers, we’ve created our IBM Systems Worldwide Client Experience Centers. These sites – designed to help partners and sellers identify opportunities, progress deals and improve win rates – offer visitors the chance to not only learn about current and future IBM offerings but to experience them.

An experience that matters

At these Client Experience Centers, we want to help you get ahead with the latest technology, including AI and Cloud, by connecting you with technical experts who can offer in-depth technology briefings, product demonstrations, infrastructure access and solution workshops. And armed with this support, we believe that that you will be better equipped to assist clients with understanding and adopting the right IBM Systems solution to address their business needs.

In particular, we deliver four core offerings from these sites:

No matter which offering you chose, we believe that the experience and insight that you can gather from these sites will help you to:

1) Grow your skills

Expand your knowledge and capabilities by attending technology briefings, workshops and training events led by our experts. Or access our library of demos, IBM Redbooks and Technical Training courseware.

2) Personalize your learning

Visit one of our hub locations to explore and test on-premises Systems infrastructures. Or check out our new offering, the Client Experience Center Cloud, that enables simple access to critical IBM Power environments via the Cloud. And we have plans to include IBM Storage and IBM z platforms in the near future.

3) Progress your opportunities

Take advantage our new Systems Co-Creation Labs and work side-by-side with IBM experts to create first-of-a-kind strategies and solutions. Our architects from around the world will design and develop with you in new and exciting technologies — either at an IBM site or your location.

Going global

To make it easier to access our network of Client Experience Centers, we’ve co-located them with the IBM Systems Development Labs already in your region. And we’ve set up “infrastructure hubs” in each major geography. Each hub has the latest IBM Systems Technology across platforms – IBM Z, IBM Power Systems, IBM Storage and networking. We also have dedicated technical subject matter experts (SMEs) who have experience with building and integrating systems and solutions that enable demos, proof of technology, proof of concept and performance benchmarks.

You can find our centers in:

  • North America – Poughkeepsie, New York (hub); Rochester, Minnesota;  Austin, Texas; Tucson, Arizona and Guadalajara, Mexico
  • Europe – Montpellier, France (hub) and Boeblingen, Germany
  • Asia – Beijing, China (hub)

No matter where you are, we look forward to engaging with you at one of these centers and building an innovative world together!