Support

December 15, 2017

Increase Data Control, Choose EU Support for Your Cloud Apps

You probably have read the announcement last month about IBM giving clients control over their data. Today, these new capabilities to protect your data in the European Union (EU) are available and ready for use. I am going to show you how to utilize these enhanced data controls. See how to use data residency within the European Union. Learn how to get started with EU support for the IBM Cloud in Germany - read on.

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December 8, 2017

How do I monitor my IBM Cloud applications?

If you are a service owner or first responder, you ask yourself "What’s going on with my IBM Cloud application?", "Are my customers satisfied with the service they’re getting?", "Has performance changed recently?" and so on. The answer begins with your organization's plan to design, deliver, operate, and control the IT and cloud services that it offers. This first post of the series begins with monitoring your cloud-based applications.

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December 15, 2017

IBM Watson and Cloud Platform Announce a New Interface for Clients Using the IBM Client Success Portal

Beginning November 2, 2017, you can open customer support tickets, or “cases,” through the new IBM Cloud Service Portal, which is located at: https://ibm.biz/ibmcloudsupport. After November 2, 2017, IBM Cloud support will direct you to this new location to open tickets should you use the IBM Client Success Portal.

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October 17, 2017

IBM Cloud Activity Tracker – go live with new features

Starting today, IBM Cloud Activity Tracker is generally available with new service plans in the US South region. IBM Cloud Activity Tracker allows you to view, manage, and audit cloud activity events in the IBM Cloud. The service can be found under the Security and DevOps sections of the Bluemix catalog.

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June 21, 2017

Integrating Globalization Pipeline into DevOps

IBM Globalization Pipeline for Bluemix is a Devops service. It enables application developers to globalize their content using cloud based machine translation, combined with professional translation review and editing. In this blog, we'll review how to integrate Globalization Pipeline into DevOps to rapidly translate application content without stepping outside Bluemix and having to manage tedious manual translation operations which disrupt Continuous Delivery.

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May 18, 2017

Busting three VMware security myths about migration to the cloud

This blog addresses some common misconceptions about the security of workloads in IBM Bluemix’s dedicated private cloud infrastructure and clears up the myths surrounding VMware security in the cloud.

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