Action Required Service Updates

October 9, 2018

Updates to Voice Agent with Watson Service

As part of our drive to deliver improvements to the Voice Agent with Watson service, we are making changes in October around how we handle transferring calls and updating the pricing for the Voice Agent service.

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October 8, 2018

Migrating IBM Watson Service Instances from VLAN to VRF

IBM Watson services will automatically change all accounts to support Virtual Routing and Forwarding (VRF), making it easier to connect to private endpoints. The upgrade will occur Saturday, November 10th from 5:30 PM US Eastern to 6:00 PM US Eastern in order to minimize impact to you and your customers’ workloads.

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October 9, 2018

IBM Watson AI Services Enabling IAM and Resource Groups

The IBM Watson Group is aligning with the larger IBM Cloud strategy for account organization and access control to service instances. This involves enabling Identity and Access Management (IAM) and Resource Groups in US-South (Dallas) and EU-DE (Frankfurt) data centers.

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September 14, 2018

An Update on the Updating of IBM Cloud Compose for PostgreSQL

If you haven't upgraded your Compose for PostgreSQL deployment to the latest security-fixed version, we'll be upgrading it for you in the coming weeks. But you still have time to take control of the upgrade.

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September 11, 2018

Migrating from Retrieve and Rank and Document Conversion to Watson Discovery

Watson Retrieve and Rank and Document Conversion services will be permanently sunset on October 3, 2018. Switch now to Watson Discovery!

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August 28, 2018

Third-Party Service Deprecations

We would like to inform you that we are retiring MongoLab, Flowthings.io, and Dreamface from the IBM Cloud catalog on September 27, 2018.

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August 28, 2018

SQL Query Service Announces General Availability

The IBM Cloud team would like to announce general availability (GA) of the IBM Cloud SQL Query. The Service was promoted from Beta to GA as of July 31, 2018.

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August 21, 2018

IBM Cloudant Shared Plan is Being Retired

On October 31, 2018, the IBM Cloudant Shared plan, which was deprecated for new signups in October 2016, will be officially retired. The Cloudant Lite, Standard, and Dedicated Hardware plans are unaffected by this announcement.

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August 21, 2018

Third-Party Deprecation – Load Impact

We would like to inform you that due to architectural changes to third-party providers, we are retiring the Load Impact service on the IBM Cloud catalog on September 20, 2018.

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