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Introducing the Enhanced IBM Cloud Platform Experience

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The new and improved IBM Cloud platform

What if you could easily and efficiently manage all of your IBM Cloud resources, account users, billing items, cloud notifications, and support cases? And, what if you could do it within a single experience?

Today, we’re excited to announce that the IBM Cloud platform has gone through a major overhaul that will allow you to manage your cloud solutions with us as smoothly and seamlessly as possible. All your infrastructure, service, application, and account lifecycle management starts and ends in the same place: cloud.ibm.com.

The journey

Over the last few years, since its inception in 2014, IBM Cloud has experienced some massive milestones, including IBM’s acquisition of SoftLayer in 2013, the general availability of Bluemix in 2014, our first steps toward merging the two cloud properties into one in 2016, and, finally, the most recent move to a single global brand, IBM Cloud, in October 2017.

But we didn’t stop there. We heard your feedback, and we’re ready to share our next major milestone with you. Following the IBM Design Thinking approach, we’ve iterated, researched, tested, and gone back to the drawing board, again and again, to provide you with an excellent user experience that we’re confident will help you get your job done and meet your business goals.

What to expect

In this newly enhanced experience, you can explore our full catalog of offerings and get an estimate of how much an offering costs before signing up for IBM Cloud. For monthly bare metal servers and virtual servers, you can save a configuration as a quote and reference it for future use even before setting up your account.

Screen capture of the offerings details page for virtual server

Virtual server offering details page in the IBM Cloud console

Take the example of the virtual server that we just quoted. Let’s say you sign up for an account and create a virtual server instance in our Dallas 01 data center. You now see the instance listed in our newly consolidated dashboard and the enhanced resource list, which enables you to see, at a glance, the resources you created in your account.

Screen capture of dashboard in IBM Cloud console

The enhanced dashboard in the IBM Cloud console

At that point, you can invite a new user to your account and give them permission to manage that server you just created. At the same time, you can also give the user access to create resources, such as a brand new app, in your default resource group by using code that you custom prepared.

Screen capture of the IBM Cloud IAM landing page

IAM landing page in the IBM Cloud console

Let’s say, in this scenario, that your cloud-based business takes off. After a few months, you find yourself managing a globally deployed, highly available solution. Your development team has deployed apps in your Kubernetes clusters that are running in locations all over the world. And you’ve got the budget to hire a business operations manager to keep track of your cloud spending.

You can invite another user to your account to help manage your billing and keep an eye on usage spikes from the apps, services, and servers you’ve deployed as part of your cloud architecture. As an account administrator, this user can access all the billing and usage data he or she would need from the billing section of the IBM Cloud console by going to Manage > Billing and usage and using the left navigation to find the Usage, Invoices, and Billing items pages.

The IBM Cloud Billing and usage landing page

The billing and usage landing page in the IBM Cloud console

Ready to explore?

If all of those user journeys that we just laid out are obvious to you, that’s a good thing. It means that the investment we put in to listening to your feedback and working to solve meaningful problems for you has achieved its purpose—empowering you to manage your cloud deployment from a single location at scale.

Learn more about the IBM Cloud platform enhancements

If you want to learn more about the enhancements we’ve made, check out the following resources:

Offering manager - IBM Cloud console

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