Action Required Service Updates

GDPR updates to IBM Analytics Engine

Share this post:

In consideration of GDPR regulations, IBM has made changes to the IBM Analytics Engine Cloud Service to provide improved security and compliance readiness, and needs you to take certain actions to include those changes as part of your applications. All customers are required to do this irrespective of their geography, or the type of data they analyze using IBM Analytics Engine.

IBM will be making these updates to the service at the backend and not directly into running clusters.  In order for your IBM Analytics Engine clusters to pick up the updates, you need to delete existing instances and create new instances of the service. You can do this using the IBM Cloud console or through the CLI. Please refer to the IBM Analytics Engine documentation, for help with creating clusters. Before deleting a cluster, please ensure that any data in the cluster is copied over to IBM Cloud Object Storage and metadata, configuration scripts and other application artifacts are backed up. You may use the IBM Cloud Object Storage to store a backup of these artifacts.

We strongly recommend that all customers delete existing instances and create new ones prior to the date GDPR goes into effect, May 25, 2018, so your use of the service will be GDPR ready.

For any additional help on this topic, please feel free to reach out through the IBM Cloud support center.
For more information about GDPR, please visit

Offering Manager – AI OpenScale

More Action Required Service Updates stories
March 5, 2019

Deprecating IBM Workload Scheduler on IBM Cloud

We are announcing the deprecation of the IBM Workload Scheduler on IBM Cloud service on March 31, 2019. We are also offering the option to migrate to IBM Workload Automation on Cloud for all customers who are currently using IBM Workload Scheduler.

Continue reading

February 19, 2019

IBM Analytics Engine: Changes to Cluster Credential Access

To make your cluster more secure and to prevent malicious conduct, IBM Analytics Engine will now follow the security best practices and only return the cluster credentials via the reset password API when requested by the user.

Continue reading

January 8, 2019

Sydney? Version 9.1.1? IBM MQ MFT? IBM MQ on Cloud Welcomes You with Open Arms

IBM MQ is now available in Sydney, Australia. Additionally, you can enjoy MQ 9.1.1 in the managed service by upgrading your queue managers manually or waiting until the automatic upgrade on February 6, 2019.

Continue reading