national retail federation

What really happened with Cyber Week 2021? Analyzing the trends of the year’s biggest shopping week

Supply chain chaos did not deter holiday shoppers during Cyber Week, but it did shift shopping patterns and a few long-lived holiday shopping traditions. Black Thursday disappeared… In recent years as Black Friday grew, deep discounts and increased customer demand pushed stores to open earlier and earlier, until eventually they technically opened on Thanksgiving eve, […]

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Crowding into stores and malls for Black Friday is now a ghost of Christmas past

Vaccinations have been rolled out, lockdowns have been lifted, and workers are returning to offices, but 2021 is starting to feel like 2020 all over again, bah humbug! There is reason to be concerned when consumers are seeing fewer options in the grocery aisles, local shops are closing earlier due to labor shortages, and a […]

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Shopping for blockchain: Modernizing consumer retail

At the retail industry’s signature annual event, the National Retail Federation (NRF) Big Show in New York City, IBM went big by showcasing a demo featuring an end-to-end use case employing blockchain in supply chain. We were joined by hundreds of clients and vendors that were excited to learn more about the technology. Many people […]

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Leveraging blockchain from transactions to returns

The holiday season may feel ages ago, but retailers can’t let their guards down yet. From returns and exchanges, to everyday measures like ensuring the quality of the products they sell, competitive pricing and managing supply and demand, retailers are shining a spotlight this coming year on their supply chains. Retail stores know merchandise returns […]

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