As a data scientist for IBM Consulting, I’ve been fortunate enough to work on several projects to fulfill the various needs of IBM clients. Over my time at IBM, I have seen technology applied to various use cases that I would have never originally considered possible, which is why I was thrilled to steward the implementation of artificial intelligence to address one of the most insidious societal issues we face today, racial injustice.
As the Black Lives Matter movement started to permeate throughout the country and world in 2020, I immediately wondered if my ability to solve problems for clients could be applied to major societal issues. It was with this idea that I decided to look for opportunities to join the fight for racial equality and found an internal IBM community working on projects that were to be released through the Call for Code for Racial Justice.
Adding my two cents to TakeTwo
There were numerous projects that were being incubated within IBM but I found myself drawn to one in particular that was looking both an implicit and explicit bias. That project was TakeTwo and was to become one of the seven projects that was released as an external open source project just over a year ago. The TakeTwo project uses natural language understanding to help detect and eliminate racial bias — both overt and subtle — in written content. Using TakeTwo to detect phrases and words that can be seen as racially biased can assist content creators in proactively mitigating potential bias as they write. It enables a content creator to check content that they have created before publishing it, currently through an online text editor. Think of this like a Grammarly for spotting potentially racist language. TakeTwo is designed to leverage directories of inclusive terms compiled by trusted sources like the Inclusive Naming Initiative.
Not only did TakeTwo allow me to apply my expertise to improve the project, but it also afforded me the opportunity to look inward at some of the implicit racial biases that I may have held but have been formerly unaware of. Working on TakeTwo was great way to work on a mission that matters for the world, while also providing a chance for self-reflection.
See the solution action:
The Data Challenge
On a related note, the skills needed on projects like these go way beyond just data science. Particularly for this project, it was important to leverage linguistics experts who can help define some of the cultural nuances that exist in language that a system like TakeTwo either needs to codify or ignore. Only by working cross-discipline can we get to a workable solution.
Be part of the future
The value that ML and AI bring to enhancing solutions like TakeTwo is inspiring. From hiring employees, to getting approved for a loan at the bank, ML and AI is permeating into the way we interact with one another and can help ensure we remove as much racial bias as possible for business decision-making. As technologists, we have a distinct responsibility to produce models that are honest, unbiased, and perform at the highest level possible so that we can trust their output.