Business Transformation June 30, 2020

The future of retail returns

4 min read - Evolving customer expectations have forced retailers to figure out how to better manage the ripple effects that the current global crisis has created. This includes the realm of returns. Let’s look at some of the trends that 2020 has seen…

Business Transformation February 4, 2020

Do you need to invest in a new order management system?

2 min read - Improving the customer experience has become a mantra for retailers lately. Everyone wants to bring in new customers. The average retail business spends over 4 percent of their annual revenue on marketing in an effort to welcome new customers –…